Freelance Consultant at Maleotech (2023-02 – 2023-12)
- Understanding the client requirement
- Trainer Sourcing
- Mapping of trainer profiles based on the requirements shared
- Coordination between the Channel Partner/Client and the trainer
Freelance Consultant at Maleotech (2024-08 – Present)
- Understanding the client requirement
- Trainer Sourcing
- Mapping of trainer profiles based on the requirements shared
- Coordination between the Channel Partner/Client and the trainer
Assistant Manager – Learning and Development at Peopledecode Pvt Ltd (2024-01 – 2024-08)
- Client engagement manager
- Trainer Management
- Leading Enterprise Delivery. Managing end to end training delivery process.
- Managed Invoicing and Agreements
Managers Acquisitions – Learning and Development at Futurense Technology Pvt LTD (2021-11 – 2023-01)
- Managed trainer onboarding, scheduling, and performance feedback. Hire/Train/Deploy Model.
- Management of MSA, SOW and NDA closure
- End to end Invoice management
- Coordinated with the Academic team for the UG/PG courses delivery
- Collaborated with trainers to assess opportunities and conducted initial screenings.
- Successfully closed training sessions and negotiated costs.
- Assisted in solving training issues and managed schedules and attendance.
- Identified and addressed training needs by providing technical resources, subject matter experts, and content.
- Coordinated with universities to meet training requirements.
- Managed training delivery, logistics, and documentation
- Facilitating for classroom and virtual training sessions
- Conducting weekly assessment to participants and keeping track of their progress
- Publishing RAG report, Training and Trainer feedback analysis report on weekly basis
- Handled reports on trainer budget, trainer portal
- Collecting need analysis from deployment team and based on that designing the training programs
- Working closely with HR team in talent hiring process
- Suggesting right talent (candidate) to deployment team for interviews
- Part of interview process to select right talent (candidate) for college admission
- Working with SME's and preparing the Curriculum and training schedule
- Working with content team to have question paper ready for weekly assessment and training related content is readily available on LMS
- Giving LMS access to participants and assigning courses
- Tracking participants progress in LMS on mandatory courses and sending reminders
- Prepared various reports and presenting it to the director and management
- Updating the participants attendance in LMS
- Working with university faculty, assisting them to join the session through LMS
- Created the schedules and delivery plan for the students.
Freelance Consultant at MILES CPA (2021-04 – 2021-11)
- Planning and aligning of subject matter experts
- Lead talent acquisition and vendor management
Instructor Management and Operations Manager – Enterprise Team at Edureka (2019-11 – 2020-10)
- Collaborated with stakeholders to understand training requirements.
- Client engagement manager.
- Strategically planned and aligned subject matter experts.
- Managed training delivery, logistics, and documentation.
- Talent acquisition and vendor management.
- Ensured accurate revenue and expense management.
- Managed client relationships and post-sales support.
Senior Lead – Learning Consultant at Simplilearn Solutions Pvt Ltd (2015-09 – 2019-11)
- Part of customer service, handled queries and provided resolution.
- Monitored candidates course completion and exam certification criteria.
- Issues exam vouchers and conducted exams and invigilated.
- Oversaw training delivery and content development.
- Utilized CRM (salesforce), and WebEx tools effectively.
- Improved NPS from 50 to 75, exceeding global benchmark of 37.
- Worked on LMS in giving access to accounts, trouble shooting students and trainers LMS account.
- Uploading of training content on LMS.
- Published NPS scores report, and worked on DSAT management through training calendar plan reports.
- Created training calendar and published it on company website.
- End to end Trainer Lifecycle Management.
- Online classes/Webinar Planning/scheduling/Management/Hosting/Moderation.
- Responsible for Faculty Rewards and Recognition across Simplilearn.
- Aligned 100+ trainers monthly across multiple batches.
- Collaborate with subject matter experts to design and develop training programs for educators.
- Act as the primary point of contact for instructors and Assist in managing their schedules and ensuring their availability.
- Ensured accurate revenue reporting and expense management.
Sales Tech Lead (Training and Development) at Zarentech LLC (2012-10 – 2015-04)
- Process trainer.
- Conducted New Hire Onboarding.
- Part of sales team for SAP-Courses.
- Lead Marketing Campaigns, announced batches on social media, and invited working professionals for demo sessions.
- Managed Training Operations, planning, and documentation.
- Customer Service.
- Shared daily business status and updates.
- Trainer onboarding.
- Hosting of online classes, coordination and monitoring
