Armaan Verma 23

Hospitality Professional with hands-on experience in customer service operations. Passionate about delivering exceptional guest experiences, skilled in front-office, and fluent in English, Hindi, and Punjabi.

Full Time Guest Faculty at IHM Faridabad (2025-10 – Present)

• Deliver lectures as per the assigned syllabus and timetable
• Ensure clarity of concepts and practical understanding
• Use effective teaching methods (presentations, case studies, demonstrations)
• Complete syllabus within the given timeframe

Sales Associate at Delhi Duty Free Services LTD (2024-06 – 2024-12)

• Operate POS (Point of Sale) systems accurately
• Handle cash, cards, and foreign currencies
• Actively promote products and ongoing offers
• Ensure proper billing and receipts
• Follow airport retail compliance rules

Intern at Clarissa Resorts (2022-07 – 2022-11)

• Work across departments like Front Office, Housekeeping, Food Production, and F&B Service
• Assist staff in daily operational tasks
• Learn standard operating procedures (SOPs) of each department

B.SC in Hospitality & Hotel Administration – IHM Faridabad (2021 – 2024)

Senior Secondary (CBSE) – Govt. Boys Senior Secondary School, New Delhi (2020 – 2021)

Secondary (CBSE) – Govt. Boys Senior Secondary School, New Delhi (2018 – 2019)