Arnab Ghosh

Senior Business Analyst with 7.5+ years across Business Intelligence, Data Analytics, enterprise reporting, and HR & Workforce Analytics, with hands-on business and process discovery across multiple AI-driven initiatives: an AI-based property health detection platform (5,000+ image data points), a RAG-based artist discovery application, and an OpenAI-powered GenAI chatbot for automated document generation. Experienced in requirement discovery, functional and non-functional specification, system architecture diagramming, edge-case definition, and UAT for AI/ML-enabled products, bridging business stakeholders with data science and engineering teams. Also builds workflow automation solutions independently using n8n, R, SQL, and Excel/VBA — cutting manual reporting time by up to 30%.

Strong technical foundation in SQL, Python, R, and Power BI, with a track record of 100+ BI reports and 100+ business analysis projects delivered.

Senior Business Analyst - Webingo

(2025-07 - 2026-01)

• Drove end-to-end business and process discovery for an AI-driven property health detection platform (Infinity Group), analyzing 5,000+ property images and damp/moisture patterns across diverse Indian climates to define functional and non-functional requirements for the model's outputs.
• Defined edge cases and validation/acceptance criteria for AI-based detection results, and coordinated UAT cycles to confirm model outputs held up against real-world property conditions.
• Partnered with data science and engineering teams to translate ambiguous business needs into structured requirements, bridging the gap between model capability and business expectations.
• Shaped requirements for the platform's planned API white-labeling strategy, supporting future integration with external partners such as MagicBricks.
• Defined functional requirements and system architecture diagrams for a RAG (Retrieval-Augmented Generation)-based artist discovery application, translating business use cases into technical specifications for the engineering team.
• Led cross-functional requirement-gathering workshops with business stakeholders to define functional and reporting requirements.
• Authored BRDs, SRS documents, user stories, and functional specifications to guide Agile delivery teams.
• Designed database schema and dashboard UI for custom enterprise reporting projects.
• Served as the primary liaison between business and technical teams throughout project delivery.

Business Analyst - Webskitters Technology

(2024-10 - 2024-12)

• Defined functional requirements and system architecture for an OpenAI-powered GenAI chatbot that generated markdown-based document dossiers, translating business use cases into technical specifications for the development team.
• Produced functional specifications, process flows, and UML diagrams to document system requirements and support development planning.
• Partnered with development teams to refine business requirements and clarify functional expectations.
• Supported Agile ceremonies, including sprint planning and backlog refinement, to keep delivery aligned with business priorities.
• Defined validation criteria for software releases and reporting functionality.

Process Quality Analyst - Navsoft

(2024-04 - 2024-08)

• Analyzed operational datasets of 100,000+ records to support reporting and business planning decisions.
• Performed data quality checks, cleansing, and validation to strengthen reporting accuracy.
• Automated report generation using Power BI,R, SQL, and Excel, cutting manual reporting time by 30%.
• Identified reporting discrepancies and recommended process improvements to business teams.
• Delivered employee analytics reports to support HR evaluation and decision-making.

Business Analyst (Data Operations) - Cattlefield Technologies

(2021-02 - 2023-10)

• Used SQL and R to extract, analyze, and validate operational datasets for business reporting.
• Prepared validation documentation, data mapping documents, and functional specifications.
• Partnered with technical teams to resolve data issues and improve reporting quality.
• Supported UAT activities by validating business scenarios against expected outcomes.
• Built HR analytics dashboards in Excel and Power BI to streamline HR processes.

Business & Data Analytics Professional - Office Accelerator

(2016-06 - 2020-04)

• Developed workforce analytics dashboards and executive reports using Visier People Analytics and Power BI.
• Wrote SQL queries to extract, combine, and analyze workforce data from multiple source systems.
• Designed automated reporting solutions with MS Access VBA and Excel, cutting manual reporting effort by approximately 40%.
• Collaborated with stakeholders to define reporting requirements and validate dashboard outputs.

M.Tech. - Computer Science & Engineering - Gurunanak Institute of Technology (2014-01)

B.Tech. - Computer Science & Engineering - Gurunanak Institute of Technology (2010-01)