Arnaba Paul
CSA and sales Executive
Talent
KolkataMember since May 9, 2026
Front Desk Operations
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Front Desk Operations
About
To work in a dynamic and challenging environment where I can effectively utilize my skills, dedication, and experience to contribute to organizational growth while continuously enhancing my professional capabilities.
Experience
Forex Officer at Muthoot Fincorp Ltd. (2026-02 – Present)
- Handling foreign exchange transactions including currency exchange and remittance services
- Assisting customers with forex-related queries and ensuring compliance with RBI guidelines
- Managing documentation and verification for international money transfers
- Maintaining accuracy in transactions and ensuring high standards of customer service
Customer Handling Executive at Thomas Cook Ltd.
Duration: 2 Years
- Managed customer interactions and handled queries related to travel and visa services
- Provided accurate information and ensured smooth service delivery
- Maintained high levels of customer satisfaction through effective communication and problem-solving
Front Desk Sales & Operations Officer at VFS Global (Qatar Visa Center)
Duration: 3 Years
- Handled end-to-end visa application processing and customer support
- Managed front desk operations, document verification, and client coordination
- Ensured compliance with embassy guidelines and maintained apex efficiency
Academic Counsellor at Doubtnut
Duration: 3 Years
- Guided students regarding academic courses and learning solutions
- Managed counseling sessions and follow-ups
Internship at Cox & Kings
- Gained exposure to travel operations and customer service processes
Education
Madhyamyik – ULTADANGA GOVT. SPONS. H.S SCHOOL FOR GIRLS (2012)
Higher Secondary – ULTADANGA GOVT. SPONS. H.S SCHOOL FOR GIRLS (2014)
Bachelor's Degree in Travel & Tourism Management in Travel & Tourism Management – GEORGE COLLEGE
Skills
CSA and sales Executive
