Arnaba Paul

To work in a dynamic and challenging environment where I can effectively utilize my skills, dedication, and experience to contribute to organizational growth while continuously enhancing my professional capabilities.

Forex Officer at Muthoot Fincorp Ltd. (2026-02 – Present)

• Handling foreign exchange transactions including currency exchange and remittance services
• Assisting customers with forex-related queries and ensuring compliance with RBI guidelines
• Managing documentation and verification for international money transfers
• Maintaining accuracy in transactions and ensuring high standards of customer service

Customer Handling Executive at Thomas Cook Ltd.

Duration: 2 Years

• Managed customer interactions and handled queries related to travel and visa services
• Provided accurate information and ensured smooth service delivery
• Maintained high levels of customer satisfaction through effective communication and problem-solving

Front Desk Sales & Operations Officer at VFS Global (Qatar Visa Center)

Duration: 3 Years

• Handled end-to-end visa application processing and customer support
• Managed front desk operations, document verification, and client coordination
• Ensured compliance with embassy guidelines and maintained apex efficiency

Academic Counsellor at Doubtnut

Duration: 3 Years

• Guided students regarding academic courses and learning solutions
• Managed counseling sessions and follow-ups

Internship at Cox & Kings

• Gained exposure to travel operations and customer service processes

Madhyamyik – ULTADANGA GOVT. SPONS. H.S SCHOOL FOR GIRLS (2012)

Higher Secondary – ULTADANGA GOVT. SPONS. H.S SCHOOL FOR GIRLS (2014)

Bachelor's Degree in Travel & Tourism Management in Travel & Tourism Management – GEORGE COLLEGE