Programmer Analyst (RPA Developer) at Cognizant Technology Solution (2022-09 – Present)
Cognizant Technology Solutions is a global leader in IT services and consulting, delivering end-to-end digital transformation solutions across industries.
- Developed and deployed enterprise-grade RPA solutions using Microsoft Power Automate Desktop across insurance, retail, and pharmaceutical domains, handling multiple unique processes per client from requirements gathering to production deployment and optimization.
- Insurance Domain (UK-based Client): Delivered several automations for claims and policy workflows across different browsers and tools—leveraging email parsing, PDF extraction, browser automation, and PowerShell scripting to streamline operations and reduce manual effort.
- Retail Domain (Multinational Retail Chain): Built and deployed multiple RPA workflows for various business functions like inventory, invoicing, and order reconciliation using SAP automation, terminal emulation, Excel handling, and browser-based interactions across separate processes.
- Pharmaceutical Domain (Global Pharma Client): Automated diverse processes including compliance data extraction, clinical documentation, and SAP-driven workflows using OCR, web scraping, and third-party integrations, customized per process need.
- Advanced Scripting & Customization: Applied LINQ, PowerShell, and conditional logic across different use cases and process flows, ensuring modular, stable, and scalable bot performance with robust error handling.
- Cross-functional Collaboration: Worked closely with SMEs, QA, and deployment teams across all clients and processes to align automation logic, support user acceptance testing, and ensure smooth production rollout with training and documentation.
