Arshatunnisa Mohammad

B.Com graduate (2020) with 5 years of hands-on business experience involving customer communication, day-to-day operations, coordination, problem solving and independent responsibility. Strong communication skills in English, Telugu and Hindi. Seeking a Work-from-Home non-voice opportunity in chat support, email support, customer operations, back-office processing, order support or content moderation.

Interested in India-based roles supporting international/US customers and comfortable learning new processes, tools and standard operating procedures.

Business Owner / Customer Operations - Self-Employed

• Managed daily business activities independently, taking responsibility for customer service and operational tasks.
• Communicated directly with customers, understood requirements, answered questions and handled feedback professionally.
• Coordinated routine orders/services and ensured customer requirements were followed through to completion.
• Handled day-to-day problem solving and resolved customer concerns using a practical, service-focused approach.
• Maintained organization, follow-up and time management while managing multiple responsibilities independently.
• Built strong interpersonal skills through continuous customer interaction and business operations.

B.Com - B.V. Raju Degree College (Vishnu Foundation) (2020)

School Education - DNR English Medium High School