Arsitha Muralidhar

Healthcare professional with experience in patient coordination, healthcare operations, and client relationship management, seeking to transition into Hospital Administration and Front Office Operations. Skilled in appointment scheduling, patient communication, documentation, interdepartmental coordination, and resolving patient concerns while ensuring a seamless healthcare experience. Strong organizational, communication, and problem-solving abilities with a patient-centric approach.

Currently pursuing a Master's degree and eager to contribute to efficient hospital administration and operational excellence.

Pre-sales Manager - Abita Innovations Pvt

(2025-07)

• Managed inbound and outbound calls to engage prospective patients and provide information on healthcare services and treatment options.
• Coordinated appointments and consultations between patients, doctors, and operational teams.
• Maintained accurate patient records and sales activities using CRM systems.
• Addressed patient queries, concerns, and service requests to ensure high levels of satisfaction.
• Collaborated with clinical, administration, and operations teams to facilitate smooth patient journeys.
• Monitored sales pipelines, tracked conversion metrics, and achieved monthly revenue targets.
• Conducted regular follow-ups to improve patient retention and treatment enrollment rates.
• Assisted in resolving escalations and ensuring timely service delivery.

Master of Business Administration - MBA - Karnataka State Open university (2026-07 - 2027)

Bachelor of Commerce - B.Com - Government First GradeCollege (2022-07 - 2025-07)