Arul Arasu

MBA graduate specializing in Finance and Marketing with a B.Com background and diverse professional experience in customer service, accounts, banking operations, and digital media operations. Seeking opportunities in banking, finance, accounts, customer relationship management, sales, marketing, SME banking, business development, or digital operations, where I can leverage my combined experience, adaptability, and willingness to learn while contributing to organizational growth.

Subject matter expert at Cognizant (2025-09 – Present)

• Reviewed customer documents and performed basic document verification to ensure completeness and accuracy.
• Categorized and routed documents to the appropriate departments based on process requirements.
• Assisted with documentation and verification processes while following established banking procedures.
• Received training in Anti-Money Laundering (AML) and gained basic awareness of AML and compliance requirements.
• Coordinated with relevant departments to support smooth and timely processing of customer requests.

Subject matter expert at Cognizant (2019-09-12 – 2025-12)

• Monitored the status of shows and digital content and identified operational issues.
• Raised and managed support tickets for issues, coordinating with relevant teams for resolution.
• Tracked issues from ticket creation through completion to ensure timely closure and smooth operations.

Customer support executive at Zealous (2019-04-15 – 2019-12-07)

• Handled client interactions via semi-voice process to understand requirements and share information.
• Engaged customers for travel and destination services to support participation and conversions.
• Used structured communication to guide customers and assist with queries.
• Maintained professional service quality while focusing on sales objectives

Junior executive at Casagrand propcare (2018-02-11 – 2018-08-25)

• Recorded daily purchase and sales transactions with accuracy and attention to detail
• Prepared and processed invoices for business transactions in a timely manner.
• Monitored daily petty cash requirements and supported effective cash management.
• Maintained and updated financial records and transaction documentation.
• Assisted with routine accounting and administrative activities.

MBA in Finance and Marketing – Jerusalem college of engineering [Anna University]Pallikaranai (2017)

B.Com in General – Guru nanak college (Madras University)Velacherry (2015)

HSC – JBAS Boys Matriculation Hr sec.school Teynampet (2012)

SSLC – JBAS Boys Matriculation Hr sec.school Teynampet (2010)