Arun Kumar

Dynamic and results-driven Sales & Operations Manager with over 8 years of extensive experience in driving revenue growth, leading high-performing teams, and optimizing administrative workflows across diverse industries. Proven track record in strategic sales planning, key account management, customer relationship management (CRM), operational oversight, and cross-functional team development.

Administrative Manager at Bitek Solar Pvt. Ltd. (2024-05 – Present)

Oversee daily administrative and operational functions, managing workflows, facility services, and support activities to ensure maximum organizational efficiency.

• Recruit, train, and supervise administrative personnel, establishing clear deliverables that support corporate goals and operational standards.
• Monitor and audit high-cost inventory items, manage essential office supply procurement, and assist in budget preparation to optimize resource utilization.

Sales Team Lead (TL) at KalonGens Pvt. Ltd. (2022-04 – 2024-04)

• Directly led, mentored, and evaluated a team of 10 sales representatives to expand sales channels, increase conversion rates, and consistently hit target metrics.
• Formulated and executed proactive client acquisition and retention strategies, boosting customer retention rates and broadening market share.
• Designed and conducted interactive sales training programs focused on product mastery, objection handling, and advanced negotiation techniques.
• Collaborated closely with marketing and product development teams to align sales strategies with organizational goals.

Sales Executive at Indian Oil Corporation Ltd. (IOCL) (2018-01 – 2022-03)

• Managed territory-wide sales operations, driving product penetration and consistently achieving revenue targets.
• Cultivated and maintained robust, long-term relationships with key commercial clients, conducting needs assessments to deliver tailored product solutions.
• Executed comprehensive market research to identify prospective growth channels and monitor industry trends.
• Prepared and presented detailed sales performance reports to senior managers, highlighting key growth metrics and areas for improvement.
• Coordinated directly with logistics and supply chain teams to guarantee accurate order processing and timely product delivery.

Bachelor of Arts in B.A. – Sarvepalli Radhakrishnan University, Bhopal (2015-05 – 2018-08)

Senior Secondary in 12th Standard – Haryana Board of School Education (2011-04 – 2012-05)

Secondary in 10th Standard – Haryana Board of School Education (2009-04 – 2010-05)