Senior Manager – SAP Testing at TRUGlobal Software (2025-01 – Present)
Own SAP S/4HANA migration quality strategy, governance, KPI reporting, release readiness, and cross-functional delivery.
- Define the overall Test Strategy and Test Plan aligned with project scope and timelines.
- Defined Navigate phase deliverables include test strategy, RTM, risk-based coverage, and environment readiness.
- Directed Execute phase across SIT, UAT, regression, and automation cycles with KPI dashboards and defect governance
- Improved coverage to 98% and enabled predictable Go/No-Go decisions through quality gates
- Prepare test effort estimation and resource planning along the coordination with functional leads to defining testing timelines and dependencies.
- Oversee the creation of test scenarios and test cases for SAP modules (FI, CO & SCM).
- Ensure test cases cover end-to-end business processes and integration points.
- Validate test data readiness (master data, transactional data) & data migration accuracy.
- Review and sign off all test scripts and documentation.
- Manage and monitor System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Ensure compliance with entry/exit criteria before moving to the next phase.
- Providing regular status reports, risk analysis, and quality metrics to stakeholders
SAP Test Manager at IBM (2021-08 – 2025-06)
Led enterprise-wide SAP test automation initiatives using Tricentis Tosca, improving regression testing efficiency by over 70%.
- Managed automation planning, estimation, resource allocation, and delivery across global teams.
- Established automation standards, coding guidelines, and reusable component libraries across multiple projects.
- Designed reusable Tosca Testcases using modular architecture to maximize script reusability.
- Automated SAP GUI, SAP Fiori, web applications and database validations.
- Utilized Tosca Test Data Management (TDM) for automated creation and management of test data.
- Automated 500+ end-to-end SAP test scenarios across Finance, Supply Chain, Procurement, and Order Management.
- Collaborated closely with project stakeholders, including business users, developers, and project managers, to align testing efforts with project objectives.
- Developed recovery and cleanup scenarios in Test case section to handle exceptions.
- Implemented TDS to handle test data and pointing scripts to different environments.
UAT Coordinator at Apple (Adecco) (2020-11 – 2021-08)
Project Management & UAT Leadership
- Collaborated with Project Managers, Business Stakeholders, and IT teams to define UAT scope, objectives, timelines, and overall testing strategy aligned with key project milestones.
- Developed comprehensive UAT project plans, including resource estimation, scheduling, dependency management, and execution governance for global SAP transformation programs.
- Led end-to-end UAT across cross-functional, geographically distributed business teams, ensuring effective business validation and on-time project delivery.
- Coordinated with Global UAT Managers, Regional Project Managers, Business Process Owners, and technical teams to execute complex UAT programs across multiple regions.
- Managed UAT preparation, including business scenario identification, test script development, master data readiness, environment validation, and user onboarding.
- Conducted daily defect triage meetings involving Business, Functional, Development, Integration, and Infrastructure teams to accelerate issue resolution.
- Managed cross-functional defect lifecycle, including prioritization, root cause analysis, impact assessment, retesting, and business sign-off.
- Provided executive-level UAT status reporting, dashboards, KPI tracking, risk assessments, defect metrics, and go-live readiness updates to senior leadership.
- Managed concurrent UAT cycles across multiple Capital and Non-Capital initiatives while ensuring master data availability, resource optimization, and testing continuity.
- Applied strong analytical and problem-solving skills to investigate complex business process issues spanning multiple integrated SAP and non-SAP applications.
- Coordinated with PM and IS&T teams to identify system updates, manage test system outages, and implement workarounds to minimize testing disruption.
- Fulfilling master data needs of all Capital and Non-Capital funded User Acceptance Testing (UATs) running in parallel.
SAP Test Manager at Infodart Qatar (2019-10 – 2020-07)
Led end-to-end System Integration Testing (SIT) and User Acceptance Testing (UAT) for global SAP migration project.
- Defined test strategy, test plans, schedules, resource estimates, entry/exit criteria, and go-live readiness aligned with project milestones.
- Collaborated with Project Managers, Business, Build, Development, and Infrastructure teams to coordinate testing activities, SAP transports, and environment readiness.
- Managed UAT preparation, including business scenario identification, test script development, master data, test data, and environment provisioning.
- Administered test execution in SAP Solution Manager 7.2, including Test Plans, Test Packages, user assignments, execution tracking, and reporting.
- Monitored SIT/UAT execution, managed risks, dependencies, and issue escalations to ensure timely delivery.
- Led daily defect triage meetings, driving defect prioritization, root cause analysis, resolution, retesting, and closure.
- Produced executive dashboards and daily/weekly status reports covering test progress, defect metrics, quality KPIs, risks, and overall project health.
- Reviewed testing deliverables ensured compliance with quality standards, and approved production readiness based on successful completion of testing and business acceptance.
Senior Consultant at Capgemini Malaysia (2018-09 – 2019-09)
Managed end-to-end SIT and UAT across SAP MM, SD, FICO, EWM, and TM modules for global transformation programs.
- Established centralized test governance, KPIs, dashboards, and reporting across global teams of 25+ members.
- Led cross-functional testing teams of 15–20 members across multi-country onsite–offshore delivery models.
- Designed and implemented SAP automation frameworks using QTP/UFT and Worksoft Certify, delivering 500+ automated test scripts.
- Automated regression test suites, improving execution efficiency by 50% and reducing release cycle time by 25–35%.
- Planned and executed FIT, SIT, and UAT for Hydrocarbon and Non-Hydrocarbon business processes.
- Coordinated enterprise-wide UAT involving 200+ business users across multiple global regions.
- Led defect triage, environment readiness, master data preparation, and issue resolution to ensure uninterrupted test execution.
- Maintained Requirements Traceability Matrix (RTM) to ensure complete business requirement and test coverage.
- Published executive daily and weekly status reports, providing visibility into test progress, defect trends, risks, and overall project health.
Associate Enterprise Solutions Developer at UST Global Malaysia (2015-11 – 2018-08)
Analyzed business requirements and developed comprehensive Test Strategy, Test Plans, and Test Scenarios aligned with project objectives.
- Executed functional, integration, and regression testing while collaborating with business stakeholders and clients to provide daily progress updates.
- Maintained and enhanced Worksoft Certify assets by importing SAP application maps, updating layouts, record sets, and reusable business processes.
- Executed Worksoft Certify Lights-Out (unattended) automation and analysed execution results to improve regression efficiency.
- Tested SAP Warehouse Management (WM) processes including Inbound, Outbound, Cycle Count, Queue Management, RF Transactions, and Shipping Integrations (FedEx, DHL, UPS).
- Developed and reviewed automated business process scripts, ensuring robust coverage of critical business scenarios and support pack validation.
- Monitored testing progress, tracked risks, and coordinated with functional and technical teams to ensure timely defect resolution.
- Participated in project governance meetings, providing daily and weekly status reports while promoting testing best practices, documentation standards, and process improvements.
Consultant at Stellium Consulting (2014-12 – 2015-10)
Developed and maintained automated test scripts using Worksoft Certify for SAP EWM end-to-end business processes.
- Automated SAP EWM processes including Inbound Receiving, Outbound Delivery, Putaway, Picking, Packing, Replenishment, Cycle Counting and Physical Inventory
- Created reusable automation components and business process libraries to improve script reusability and reduce maintenance effort.
- Executed unattended (Lights-Out) regression testing using Worksoft Certify, reducing manual testing effort and improving release quality.
Senior Test Engineer at Calpion Software (2013-12 – 2014-10)
Analysed Fox Head business processes and SAP AFS functional requirements to identify automation opportunities.
- Performed feasibility assessments and identified test data requirements for automation
