Arunachalam Ramesh

Managed file transfer engineer

Talent

Bengaluru, Bengaluru UrbanMember since December 20, 2024

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About

Experienced MFT Engineer with 4 years of expertise in secure B2B file transfers, specializing in IBM Sterling MFT tools and

Globalscape EFT. Focused on leveraging technical skills to ensure efficient, secure, and compliant file transmissions. Currently pursuing Certified File Transfer Professional certification to deepen expertise in secure data exchange.

Experience

Security MFT Engineer I – Paychex

[06/2023 - Present]

Responsible for managing and securing file transfers in a complex

B2B/MFT environment using IBM Sterling tools.

Key Responsibilities

Analyze data exchange requirements and configure secure file transmissions using protocols like FTP, SFTP, HTTP/S, and Web

Services in IBM Sterling.

Design, implement, and maintain secure data transmissions to ensure security, compliance, and privacy.
Troubleshoot and optimize MFT processes, collaborating with vendors to address issues and implement system upgrades.
Resolve production errors through incident analysis, minimizing business impact.
Provide 24/7 third-level support for critical file transfers and ensure timely transmission.

Operation Analyst – Infosys – AMD (Advanced Micro devices)

[07/2021 - 06/2023]

Managed file transfer – Support Engineer at AMD.
Manage incidents and tickets related to file transfers, ensuring efficient resolution between mediums.
Build automation using Shell/VB scripts for monitoring and alerts to streamline processes.
Assist clients with various service requests and handle escalations.
Ensure all tickets are resolved within SLA and meet client expectations.
Work with various technologies including MFT, ServiceNow, FileZilla,

UNIX/SuperPutty, AD, EFT, Windows Admin, RDBMS/HeidiSQL,