Security MFT Engineer I – Paychex
[06/2023 - Present]
- Responsible for managing and securing file transfers in a complex
B2B/MFT environment using IBM Sterling tools.
Key Responsibilities
- Analyze data exchange requirements and configure secure file transmissions using protocols like FTP, SFTP, HTTP/S, and Web
Services in IBM Sterling.
- Design, implement, and maintain secure data transmissions to ensure security, compliance, and privacy.
- Troubleshoot and optimize MFT processes, collaborating with vendors to address issues and implement system upgrades.
- Resolve production errors through incident analysis, minimizing business impact.
- Provide 24/7 third-level support for critical file transfers and ensure timely transmission.
Operation Analyst – Infosys – AMD (Advanced Micro devices)
[07/2021 - 06/2023]
- Managed file transfer – Support Engineer at AMD.
- Manage incidents and tickets related to file transfers, ensuring efficient resolution between mediums.
- Build automation using Shell/VB scripts for monitoring and alerts to streamline processes.
- Assist clients with various service requests and handle escalations.
- Ensure all tickets are resolved within SLA and meet client expectations.
- Work with various technologies including MFT, ServiceNow, FileZilla,
UNIX/SuperPutty, AD, EFT, Windows Admin, RDBMS/HeidiSQL,
- IBM STERLING MFT SUITE (STERLING B2B
INTEGRATOR, FILE GATEWAY, SECURE
PROXY, CONTROL CENTER)
- GLOBALSCAPE EFT
- FILEZILLA, XFTP, COREFTP
- SFTP, FTPS, FTP (MAINFRAME),
SOAP/REST, AMAZON S3 (AWS)
- SERVICENOW, JIRA
- SHELL SCRIPTING / LINUX
- ACTIVE DIRECTORY
- CYBERARK
- VENAFI (CERTIFICATE RENEWAL)
- AGILE METHODOLOGIES (SPRINT
PLANNING, SCRUM)
- DATABASE MANAGEMENT (TOAD,
HEIDISQL)
- DOCUMENTATION (CONFLUENCE, WIKI
PAGES)
- HTTP METHODS, EDI INTEGRATION
JBoss ESB, EDI integrations, Redhat Linux (RHEL), and Shell scripting.
