Arvind Malik

A Results Driven, Self-Motivated And Resourceful Operations Executive Who Is Also Practical Hands On Operator Posses Rich Experience Of 17.9 Years.

Excellent In Refining Transport Systems To

Improve Efficiency And Increase Profit.

Extensive Practical Knowledge Of

Network.

Proficient In All Aspects Relating To

Management And Regulatory Compliance.

Excellent In Improving The Existing Relation Of Organization And Client.

Senior Executive Operations at Blue Dart Express Limited (2006-06 – Present)

• Responsible For First Mile And Last Mile Activity Of Service Canter.
• Handling 35 Location Of Haryana State.
• Responsible For All Location Manpower, Vehicle Alignment, Route Design, Productivity And Company Sop's.
• Take The Lead Role In Handling Operational Services To Prospective Corporate Clients Within An Assigned Geographical Region.
• Responsibility For The Pick-Ups And Delivery Process From Initial Point Of Contact.
• Work Closely With Sales And Tale-Services Team, Utilize Relationship To Ensure That Pick-Up Schedules Are Met.
• Engage, Equip, And Lead All Pick-Up And Delivery Staff With Appropriate Training, Tool, And Strategy Development For Logistics/Couriers.
• Job Includes Briefing Operational Manager About The Activities And Developments On A Daily Basis.
• Responsible For Coordinating Between Offices For Processing Queries/Requirement.
• Responsible For Hub Connection's For Domestic, Surface, Air And International Shipment's.
• Responsible For Report Generation For Processing On Daily Basis.
• Follow LIFO/ FIFO and SOP and Implementing new processes and procedures.
• Cash Collection/ EOD-COD/ Banking Denomination.
• Ensuring customer satisfaction and implementing quality service standards

Bachelor of Arts – SunRise University, Alwar (2014)

Matriculation Examination – Haryana Board Of Education (2000)