Senior Manager – MICE Operations & Contracting - Essence Transmedia Pvt Ltd
(2025-01)
- Manage end-to-end planning and execution support for corporate conferences, incentive programs, and offsite events across India.
- Prepare commercial proposals and detailed cost sheets by coordinating with hotels, airlines, transport providers, and destination management companies (DMCs).
- Negotiate commercial terms with hotels, airlines, transport partners, and vendors to optimize project costs.
- Develop itineraries and source quotations by coordinating with international DMCs and hospitality partners for overseas destinations.
- Prepare rooming lists, arrival/departure schedules, meal plans, and operational run sheets.
- Coordinate on-site logistics including conferences, gala dinners, award ceremonies, and delegate movement.
Director - Operations - Mindshare Fulcrum (A Division of GroupM Media Pvt Ltd)
(2021-05 - 2025-01)
Leading a 8 member team responsible for the entire operation process of Hindustan Unilever Limited across all mediums.
- Timely issuance of release orders to all media vendors/channels (TV, Print, Radio & Cinema) and ensure 100% compliancy.
- Coordination with all TV Channels, Print Media and Radio Channels.
- Ensuring any cancellation/replacement of a commercial is coordinated with the respective channels.
- Maintaining budget tracker to ensure 100% control on release orders issued.
- Coordinating with client's creative agency & media library to ensure timely delivery of creative copies to the media owners.
- Reporting month end spends by 25th of Nth month.
- Coordinate closely with Media Planning & buying teams to resolve all commercial issues before closure of final spends
- Managing client and internal media & transaction audits
General Manager – Operations & Client Servicing - Fabled Minds MICE & EVENTS Pvt Ltd
(2019-08 - 2020-02)
- Understand clients' requirement and map the offer in SYNC with the objective of the offsite/event.
- Responsible for tour members travel requirements, such as valid passports and visas, and obtaining adequate travel insurance
- Accompany tours and manage all logistics, sightseeing, conferences, meals, gala dinner & award functions.
- Conceptualization of collaterals (Customized Notepads, Itinerary booklet, Vertical Standees, Backdrops, Flex, Flags, Badges, Baggage Tags, Labels etc)
- Rate negotiation & liaising with hotels, transporters, vendors & airlines.
Manager – Events - Sanjivani Credit Cooperative Society Limited
(2018-02 - 2019-06)
- Overall in charge Various In-house events and activities, conferences & seminars.
- Overall conceptualizing, planning and execution of all events including venue coordination, entertainment, artist management, décor, menu and logistics planning for Inbound Outbound Tour Operations and Execution.
Media Manager - Scangroup Limited (A Division of WPP Media) - Nairobi, Kenya
(2015-09 - 2017-03)
- Heading media for all Mindshare clients (Unilever, Safaricom, Kenya Commercial Bank etc).
- Approvals of all Media plans in the system (TV, Radio, Internet, Outdoor).
- Liaise with internal team for closing of billings and accounting.
- Liaise with vendors for timely submission of Invoices.
- To coordinate with internal teams for smooth functioning of the process.
- Resolving Billing queries for all medias.
Director - Operations - Mindshare Fulcrum (A Division of GroupM Media Pvt Ltd)
(2010-09 - 2015-07)
Leading a 10 member team responsible for the entire operation process of Hindustan Unilever Limited across all mediums.
- Timely issuance of release orders to all media vendors/channels (TV, Print, Radio & Cinema) and ensure 100% compliancy.
- Coordination with all TV Channels, Print Media and Radio Channels.
- Ensuring any cancellation/replacement of a commercial is coordinated with the respective channels
- Coordinating with client's creative agency & media library to ensure timely delivery of creative copies to the media owners.
- Reporting month end spends by 25th of Nth month.
- Coordinate closely with Media Planning & buying teams to resolve all commercial issues before closure of final spends
- Managing client and internal media & transaction audits
Assistant Manager - Akqua MICE Pvt Ltd (A Division of Akquasun Holidays)
(2009-07 - 2010-09)
- Overall conceptualizing, planning and execution of all events including venue coordination, entertainment, artist management, décor, menu and logistics planning for Inbound Outbound Tour Operations and Execution.
- Conceptualization of collaterals (Customized Notepads, Itinerary booklet, Vertical Standees, Backdrops, Flex, Flags, Badges, Baggage Tags, Labels etc
- Rate negotiation & liaising with hotels, transporters, vendors & airlines.
Senior Executive - Platinum Incentives and Events (P) Ltd
(2007-04 - 2009-04)
- Understand clients' requirement and map the offer in SYNC with the objective of the offsite/event.
- Strong Vendor Management skills. Design tours program, itinerary, tours costing etc.
- Rate negotiation & liaising with hotels, transporters, vendors & airlines. Create and reconfigure client databases. Correspond with clients / delegates & organizers.
- Handling ticketing and transfer during outbound events.
Associate - Godrej Upstream Ltd
(2004-10 - 2007-03)
- Provide email support for travel related queries (for an American based travel company – Cendant) (Process – Orbitz and Cheap tickets).
- Coordinate and liaise with Airlines/ Hotels/ Car rentals to assist customers and to ensure deliverables are met.
Customer Response Executive (NNOC Support Operations) - Reliance Infostreams Pvt Ltd
(2002-09 - 2004-10)
- Responsible for ensuring that customer needs are met through providing specific deliverables.
- Coordinate with different department all over the country for any outage or any planned event and Downloading the same information to Front Office Customer Care Representatives of Reliance India Mobile Subscribers.
