Arvind Singh

Results-driven Associate Process Manager with 7+ years of experience in reporting, analytics, and process optimization. Proven expertise in Advanced Excel, SQL, VBA, and Power BI to automate workflows, build dynamic dashboards, and deliver actionable insights. Recognized for reducing manual reporting efforts by up to 40%, improving decision-making speed, and driving operational efficiency across teams. Skilled in stakeholder collaboration, process governance, and team leadership.

Associate Process Manager (APM) – MIS & Business Intelligence - eClerx Service Pvt. Ltd

(2018-08)

• Automated MIS reporting processes using SQL & VBA, reducing turnaround time by 60% and saving operational costs
• Designed end-to-end reporting systems integrating data collection, processing, and visualization
• Developed interactive dashboards in Excel & Power BI, enabling real-time insights for leadership
• Standardized reporting templates across teams, reducing errors by 30% and ensuring compliance
• Implemented Power BI data models, cutting manual reporting efforts by 40%

Sr. Data Analyst | MIS Reporting - Tech Mahindra Business Services Pvt. Ltd

(2014-12 - 2018-08)

• Delivered weekly, monthly, and quarterly review decks to senior leadership and government clients
• Automated reporting workflows with Advanced Excel & VBA, improving efficiency by 35%
• Built interactive dashboards for performance tracking and strategic decision-making
• Coordinated with stakeholders to ensure timely delivery of reporting projects

Bachelor's Degree - Arts - Kanpur University (2011)