Aryan Ghodake
MBA (FinTech, Banking & Finance) candidate with hands-on experience in banking operations
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About
Results-driven MBA candidate (FinTech, Banking & Finance) with hands-on experience in banking operations, client onboarding, KYC compliance, and loan documentation. Proven ability to manage client accounts, streamline processes, and deliver high customer satisfaction. Holds multiple industry certifications including NISM, Zoho Books, and Financial Modelling. Seeking an entry-level role in Customer Success, Banking Operations, Loan Processing, or Inside Sales.
Experience
Banking Operations Intern at ADCC Bank – Ahmednagar Dist. Central Co-operative Bank (2025-06 – 2025-08)
- Assisted in day-to-day banking operations including account management, cash handling, and customer service across branch counters.
- Processed financial documentation and supported compliance checks ensuring adherence to RBI regulatory guidelines.
- Interacted with 30+ customers daily to resolve queries related to loans, deposits, and account services, improving first-contact resolution.
- Gained hands-on exposure to core banking workflows including account opening, passbook updates, and fund transfers.
Customer Relationship Intern at ChoiceFinX (2025-02 – 2025-05)
- Onboarded 50+ new clients by managing end-to-end account opening, documentation collection, and KYC compliance verification.
- Maintained CRM records for active client accounts using Zoho Software, ensuring 100% data accuracy and timely follow-ups.
- Resolved client inquiries within 24-hour SLA, contributing to high customer satisfaction and reduced churn risk.
- Coordinated with internal teams to escalate and resolve complex client issues, improving overall service delivery speed.
Education
MBA in FinTech, Banking & Finance – Sanjivani University (2024 – 2026)
B.Sc. in Alcohol Technology – New Arts, Commerce & Science College (2020 – 2023)