Aryan Sharma

Handled customer queries and resolved issues through live chat support. Assisted customers with orders, returns, refunds, cancellations and account related concerns. Provided accurate information and ensured high level of customer satisfaction.

Customer Chat Support Executive - Amazon

• Handled customer queries and resolved issues through live chat support.
• Assisted customers with orders, returns, refunds, cancellations and account related concerns.
• Provided accurate information and ensured high level of customer satisfaction.
• Used CRM tools to track, document and follow up on customer interactions.
• Maintained quality standards and met daily productivity and SLA targets.

Team Leader - Blinkit Store

(2025-02-05)

Relationship Executive - BigBasket

I have 3 months of experience as a Relationship Executive at BigBasket.

High School - C.B.S.E Board (2020)

Intermediate - Up Board Allahabad (2022)

B.Sc - Agriculture - Bundelkhand University