Asen
GSO (Guest Service Officer)
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About
Working in a world class dynamic environment where i can enhance my personal skills through practice so as to attain excellence in my field which may fuel my personal as well as organizational growth
Experience
GSO (Guest Service Officer) at Hyatt Hyderabad Gachibowli (2024-05-14 – 2026-05-04)
Worked as an GSO (Guest service officer) in Multi cuisine restaurant at Hyatt Hyderabad Gachibowli Telengana India
- Provided personalized table service, explained menu items
- Handled guest orders over the phone, coordinated timely delivery, and ensured guest satisfaction with discreet and efficient service
Industrial Training at Saramati hotel (2024 – 2024)
Completed a 1-month industrial training at Saramati hotel dimapur nagaland. Where I was exposed to key departments including Food & Beverage Service. I learned about guest service, cleanliness standards, reservation handling, and basic food preparation. This experience improved my practical skills, discipline, and understanding of hotel operations.
Education
10th pass – Govt. Higher Secondary School Dimapur (2022)
12th pass – Govt. Higher Secondary School Dimapur (2024)
Certificate in Aviation & Hospitality – Emporium Dimapur
