SAP Project Manager at Verizon (Wireline & Wireless) (2024-11 – Present)
- Led SAP S/4HANA delivery governance for Greenfield and migration programs, ensuring 100% on-time deployment across complex enterprise SAP transformation landscapes.
- Developed and executed detailed project plans, milestones, and critical paths, driving successful project outcomes and timely.
- Standardized Agile defect triage in JIRA, leveraging real-time dashboard analytics to reduce average defect resolution timelines from 5 days to 2 days.
- Coordinated seamlessly between Functional Teams (FTs) and Technical Teams (TDs), ensuring tight functional integration and deployment readiness across core modules.
- Managed SIT, UAT, cutover readiness, and hypercare activities to ensure stable production deployment and seamless transition to support teams.
- Implemented enterprise-level PMO reporting frameworks and resource forecasting processes, managed SoW execution, and tracked spend to ensure financial compliance throughout all project phases.
- Conducted technical risk assessments in partnership with Solution Architects, evaluating custom versus standard SAP solutions to align design choices with budget and compliance targets.
Senior Project Manager at Converge Technology Solutions (2023-07 – 2023-12)
Client: Bank of America
- Facilitated Agile/product management processes, including daily stand-ups, sprint planning, and fit-gap workshops for a 25-person hybrid delivery team.
- Administered $50M+ SAP initiative spend, leveraging resource utilization reports and synced release schedules to meet financial compliance and readiness benchmarks.
- Established a robust defect triage framework, deploying real-time defect dashboards to provide executive leadership with transparent delivery assurance.
- Directed cross-functional execution between FTs (FI, SD, MM) and TDs (ABAP, Basis, Integration) to align deliverables and resolve cross-module conflicts.
SAP Project Manager at Castaliaz Technologies (2021-12 – 2023-05)
Clients: Himalaya, Simpson, ETG, APAR, Deepak, Jamjoom, Great White
- Executed technical delivery and managed cutover readiness for multiple SAP S/4HANA transformations, leveraging structured project management processes for successful enterprise rollouts.
- Instituted robust resource management practices and detailed PMO dashboards, accelerating process efficiency and lowering total SAP transformation delivery costs by 20%.
- Streamlined deployment readiness by translating complex requirements into actionable technical specifications, bridging the gap between FTs, TDs, and business stakeholders.
- Governed technical risk escalations and hypercare stabilization through established issue resolution frameworks, ensuring uninterrupted business continuity.
SAP Project Manager at Infosys (2021-07 – 2021-11)
Client: Binderholz
- Guided technical planning activities for worldwide SAP deployments, integrating Agile methodologies and milestone tracking to ensure consistent, on-schedule delivery across all project phases.
- Executed cross-functional coordination between technical and business teams to align daily tasks and PMO reporting.
- Proactively identified technical roadblocks and drove issue resolution to maintain strict adherence to project timelines.
SAP Project Lead at Graymatter Software Services (2019-06 – 2019-11)
Client: BMI
- Supervised SAP AMS workflows, deploying structured processes for incident handling, enhancement tracking, and defect triage to maintain operational stability and meet SLA targets.
- Tracked project risks and maintained technical documentation to ensure audit-ready project governance and SLA compliance.
- Facilitated collaboration between functional and technical groups to ensure smooth deployment and configuration alignment.
SAP Project Lead at Accenture (2010-08 – 2019-06)
Clients: AB InBev, Shell, Orion Astellas Pharma, Holcim
- Delivered SAP implementation and AMS engagements, providing delivery assurance through robust technical design documentation and configuration reviews.
- Coordinated FTs, TDs, infrastructure teams, and business stakeholders to maintain strict alignment during 9+ global enterprise rollouts.
- Led cross-functional teams of BI developers and data engineers, formulating BEx queries and applying performance tuning techniques (aggregates, InfoCube compression).
- Executed environment readiness assessments and coordinated technical release cycles, ensuring reliable transport management and production tracking for complex, multi-country SAP deployments.
SAP BW/BI Consultant at E-Biz Consulting Technologies (2006-06 – 2010-07)
- Delivered SAP BW/BI projects, providing functional integration oversight and technical guidance.
- Coordinated with business stakeholders to translate requirements into actionable deliverables, supporting deployment readiness.
- Ensured strict adherence to technical documentation standards and supported team members in meeting deployment deadlines.
