Ashik Rasool

Cafe Manager with 8+ years of progressive hospitality experience, rising from Waiter to full cafe management. Skilled in staff leadership, quality and inventory control, and day-to-day operations, with a strong focus on consistent service standards and guest experience. Seeking a business management role driving branding, digital marketing, quality, and growth for a specialty coffee or hospitality brand.

Cafe Manager at Cortado Cafe (2020 – 2026-06)

• Promoted through four roles in six years — Head Waiter to Supervisor to Assistant Manager to Manager — reflecting consistent performance and growing responsibility
• Oversee daily cafe operations, staffing, and service standards, ensuring a consistently high-quality guest experience
• Manage inventory, stock control, and purchasing to maintain quality while controlling costs
• Lead and train front-of-house teams, driving teamwork and accountability across shifts
• Maintain quality, hygiene, and pricing consistency in line with brand standards
• Support branding and digital media marketing efforts to grow customer engagement

Head Waiter at Golden Marsha (2019 – 2020)

• Delivered attentive, high-standard table service in a fast-paced hospitality environment
• Coordinated with kitchen and floor staff to ensure smooth, efficient service

Waiter at Club Mahindra (2018 – 2019)

• Provided quality customer service in a high-volume resort hospitality setting
• Built a strong foundation in service standards and hospitality operations

Bachelor of Hotel Management – Alagappa University (2020 – 2023)

Diploma in Hotel Management – Alagappa University (2014 – 2017)