Ashim Sarkar

Results-driven and customer-focused Floor Manager with 12 years of hands-on retail management experience at Westside (Trent Limited). Proven track record in optimizing daily store operations, driving sales growth, and elevating customer satisfaction. Adept at leading high-performing teams, improving operational efficiency, and fostering continuous talent development.

Floor Manager - Westside (Trent Limited) - Kolkata, India

(2014-01)

• Manage daily retail floor operations, ensuring seamless customer service, high visual merchandising standards, and optimal inventory flow.
• Lead, train, and mentor a team of store associates to consistently meet and exceed key sales targets and operational KPIs.
• Oversee inventory management, stock replenishment, loss prevention strategies, and floor audit compliance.
• Resolve escalated customer queries promptly to maintain high satisfaction and brand loyalty.
• Analyze sales trends and floor traffic to optimize staff placement and product promotion strategies.

Bachelor's Degree - Graduate - University of Calcutta