Ashish Chaurasia

AI-driven Senior Scrum Master with 16+ years of IT experience, including 6 years of dedicated Scrum Master leadership and 10+ years of expertise as a QA Lead and Business Analyst. Proven track record in driving Agile transformation, facilitating PI Planning, managing cross-functional teams of 50+ members, and delivering complex enterprise programs across FinTech, BFSI, Telecom, Printing, Retail, eCommerce, GIS, Library Science, and LMS domains. Expert in SAFe, Scrum, and Kanban frameworks with deep competency in sprint execution, release governance, backlog management, Definition of Done, and continuous improvement.

Recognized by Client Delivery Heads, PMO, and Senior Management for exceptional delivery, Stakeholder Collaboration, and high-performing team building.

Project Lead / Senior Scrum Master at Tech Mahindra Ltd (2022-06 – Present)

• Spearheaded Agile delivery as Agile Coach and Scrum Master for 4 concurrent Scrum teams (50+ members) spanning BAU operations, Digital Transformation programs, and Infrastructure projects across Printing, Telecom, and BFSI domains.
• Facilitated Sprint Planning and Increment reviews, aligning 4 Scrum teams with business OKRs and ensuring cross-team dependency resolution and sprint goal coherence.
• Led end-to-end Digital Transformation initiatives, modernizing legacy applications and driving process automation, resulting in a 25% reduction in project cycle times and a 15% improvement in delivery velocity.
• Facilitated all Scrum ceremonies — Sprint Planning, Daily Stand-ups, Sprint Reviews, Retrospectives, and Backlog Refinement — ensuring Definition of Done and Definition of Ready adherence and consistent sprint goal achievement.
• Managed JIRA and Azure DevOps boards with full sprint hygiene, backlog accuracy, and real-time tracking; monitored Agile metrics (Velocity, Burn-down, Cycle Time, WIP Limits), improving delivery predictability by 20%.
• Acted as Servant Leader and primary shield against external disruptions, removing impediments and enabling teams to maintain focus on high-priority deliverables and Scaled Agile objectives.
• Partnered with Product Owners for strategic backlog prioritization, OKR alignment, and business value delivery; enforced Definition of Ready for all backlog items before sprint commitment.
• Coordinated cross-functional collaboration across QA, DevOps, development, and infrastructure teams for seamless end-to-end delivery and release governance.
• Conducted regular Agile health assessments and maturity evaluations; coached teams on Scrum best practices and Scaled Agile principles, increasing team Agile maturity scores and engagement.
• Managed stakeholder communication, delivery progress reporting, risk escalation, and dependency tracking for executive leadership, PMO, and client stakeholders.
• Received formal appreciation from the Client Delivery Head for consistent on-time delivery and quality outcomes across critical Transformation programs.
• Recognized by Client PMO for excellence in delivery governance, sprint predictability, and cross-team coordination.
• Commended by Incident Management leadership for proactive risk mitigation and swift resolution of production-impacting incidents.
• Awarded appreciation by Senior Management for spearheading Agile cultural change and enabling high-performing distributed teams.

Sr. QA Specialist / Agile Practitioner at GreenPoint Global P. Ltd (2014-04 – 2022-06)

• Led end-to-end QA strategy and testing lifecycle management as QA Lead across multiple concurrent enterprise projects, ensuring compliance with STLC, SDLC, and ISTQB best practices.
• Served as Agile Practitioner and Business Analyst, bridging business stakeholders and technical teams — eliciting, documenting, and refining business requirements, user stories, and acceptance criteria aligned to Definition of Ready.
• Championed Agile QA practices using Scrum methodology; defined Definition of Done criteria and enforced sprint quality gates, shortening release cycles and improving sprint predictability.
• Partnered with stakeholders to refine acceptance criteria and Definition of Done, increasing test coverage by 30% and reducing requirements ambiguity.
• Minimized defect leakage by 25% through strategic CI/CD automation, shift-left testing, and continuous integration frameworks.
• Mentored and coached QA and BA teams as Agile advocate, driving process maturity, cross-functional collaboration, and adoption of Scaled Agile best practices.
• Facilitated transparent delivery reporting and proactive stakeholder communication to enhance client satisfaction and project visibility.

Sr. QA Engineer & Sr. Executive Engineer L2 at Logixal Pvt Solutions / Rolta India Ltd. (2008 – 2013)

• Worked across GIS and digital mapping projects as QA Engineer and Digital Cartographer, building a strong foundation in structured testing, data quality management, and cross-domain collaboration.

Bachelor of Technology in Information Technology – Hindustan College of Science and Technology (2001 – 2005)