Customer Success Manager
Send a job offer directly to this candidate
Customer Success & Account Management professional with 5+ years of experience in B2B EdTech SaaS, specialized in customer onboarding, product adoption, data-driven engagement
, and account expansion. Proven track record in managing enterprise accounts, achieving 85%
customer retention, and driving ₹7L MRR growth through upselling. Resolving client escalations, Adept at working in Sales POD Model, Using AI tools for better outcomes and collaborating with sales teams to uncover new opportunities.