Corporate General Manager - SEWARA SLOW LIVING
(2024-04)
- Administering entire gamut of business Operations including PNL, management of all unit.
- Orchestrating The activities of the hotel general managers and associates to ensure higher level, sales are maximized, associates are satisfied, and profit meets owner expectation.
- Formulating forecast and reports and developing, implementing and monitoring the budget to maximize revenue and minimize expenses, while ensuring adequate supplies and Staffs are on hand to provide top quality customer services.
- Devising and implementing optimum strategies to enhance business development and quality standards across all departments such as housekeeping, front office, guest servicing and so on.
- Monitoring the Resorts & Restaurants group accounting functions, including, but not limited to accounts payable and receivable house bank audits, petty cash and tax.
- Leading and guiding the team in bringing operational excellence in all spheres of activities, reviewing and introducing the desired system and process.
- Responsible for consolidating and branding touch points and service delivery systems chainwide, as well as operation.
- Manage the entire hotel Decor & Interior including Desing and Layouts, Coordination with Design & Decor in upholding all brands, standards and core values while meeting or exceeding business objectives.
- Facilitating and assisting quality communication between all franchise support departments and stakeholders.
- Coaching, counseling, training and monitoring managers and associates to deliver excellent performance formance and to reach their personal development goals.
General Manager – Real Estate - Aresko Estate
(2022-01 - 2024-12)
- Spearheading overall business strategy, growth, and expansion across hospitality ventures
- Leading end-to-end operations including P&L management, budgeting, and financial planning
- Driving brand positioning, business development, and revenue optimization strategies
- Overseeing multi-property operations ensuring consistency in service standards and guest experience
- Establishing SOPs, operational frameworks, and performance benchmarks across departments
- Managing stakeholder relationships, investor coordination, and strategic partnerships
- Leading sales & marketing initiatives to increase market penetration and brand visibility
- Monitoring financial performance, cost control, and profitability enhancement initiatives
- Mentoring leadership teams, building organizational culture, and talent development
- Ensuring compliance with legal, safety, and quality standards across all units
- Identifying new business opportunities, expansions, and investent avenues
Senior General Manager - CLARKS GROUPS OF HOTEL
(2020-01 - 2022-12)
- Opened pre-opening Resorts, Cube Club and Resorts.
- Managed and Audit projects and operations. worked with architect and designer and Operations Viability.
- Sales & Marketing Strategic Planning.
- Budgeting, profit and loss and audits.
- Prepared annual budget, monthly budgets for property cost control handling.
- Direct In charge of Cost, expenses, Forecasting and Revenue Management.
- New Initiative and Improvisation in F&B to boost sales and create new Experience to the guest.
- Tie up with Online Room Bookings Channel Partners to increase the room revenue and tie upwith Club Mahindra for constant bookings.
- Management Trainings & Development and Direct In charge of all Hiring and Recruitment
- Successfully increased 20% of Revenue through innovative Thinking and create better resources for the team.
General Manager - SEWARA SLOW LIVING
(2018-01 - 2020-12)
Opened pre-opening Resorts, Pushkar Resort, At Pushkar, Rajasthan and Lakshman Sagar, Pali Rajasthan.
- Managed and inspected projects and operations. Direct worked with architect and designer to boost Property ambience and implementation of standard and procedures to work as professional.
- Marketing Calendar and Strategic Planning.
- Prepared annual budget, monthly budgets for property cost control handling.
- Continually reviewed cost, expenses, and pricing for the entire FNB operation, including ordering and maintaining inventories of Food and liquor.
- Establish and maintain lofty standards in food and beverage quality services and equipment care by implementing present and new policies and procedure manuals and operational concepts.
- Created a cross training program ensuring FOH staff members were able to perform confidently and Effectively
- Grew customer based and increased restaurant social media accounts by 19% through interactive promotions, engaging postings and contests.
- Created and implemented staff health and safety standards compliance training program, achieving a score of 99% from the Board of Health.
- Successfully redesigned existing inventory system, ordering and food storage practices, resulting in a 6% decrease in food waste and higher net profit.
Regional Head - THE BEER CAFE
(2015-01 - 2018-12)
- Head Sales and Marketing Team.
- Managed Social Handles and Daily, Weekly, Monthly Calendar.
- Trained and Make Entire Portpholio.
- Responsible for profit and loss and audits.
- Prepared annual budget, monthly budgets for property cost control handling.
- Continually reviewed the Sales & Marketing Operation.
- Created a cross-training program ensuring FOH staff members were able to perform confidently and effectively.
General Manager Operations - SEWARA HOSPITALITY
(2008-01 - 2014-12)
- Managed customer relations and service delivery
- Controlled financial discrepancies and expense tracking
- Oversaw inventory, procurement, and vendor negotiations
- Optimized staffing and scheduling for operational efficiency
Manager Operations F&B - HOTEL SAVOY
(2007-01 - 2008-12)
- Interacted well with the customers to build a connection and nurture relationships.
- Reduced financial inconsistencies while accessing and verifying billing invoices and expense reports.
Assistant Manager Banquets - The Grand Hyatt, Delhi - Delhi
(2005-07 - 2006-12)
Guest Senior executive - The Grand Hyatt, Delhi - Delhi
(2004-10 - 2005-06)
Operation Trainee - The Grand Hyatt, Delhi - Delhi
(2003-07 - 2004-09)