Sr. AR Analyst at R1 RCM Pvt. Ltd (2020-08 – 2026-06)
- Monitor, track, and evaluate staff productivity and performance and provide summary report to management
- Build trust and collaboration amongst the team by enhancing employee engagement, addressing performance results, and providing coaching and mentoring
- Overseeing department training and individual development
- Implement, monitor, and revise annual goals, objectives, and performance standards including team Metrics
- Review, verify, and post invoices and receipts
- Ensure timely and accurate billing to customers
- Monitor AR aging reports for overdue accounts
- Initiate collections on past-due accounts and resolve disputes
- Perform monthly cash, AR, and intercompany reconciliations
- Generate financial statements and reports for management
- Investigate discrepancies and unallocated items
- Handle queries related to invoices, payments, and balances
- Identify opportunities to streamline AR processes
Senior Analyst (RCM, Well versed with Cerner Practice management) at Cerner healthcare solutions india private limited (2020-03 – 2020-08)
- Posted daily patient payments (cash, cheque, EFT, insurance remittances) into practice management system with 100% accuracy
- Reconciled bank deposits with EOBs (Explanation of Benefits) and patient accounts
- Ensured timely posting of insurance payments, denials, and adjustments as per payer guidelines
- Coordinated with AR team to resolve posting discrepancies and maintain clean claim cycle
- Generated daily/weekly cash posting reports for management review
- Maintained compliance with HIPAA and healthcare finance regulations
Appeal Specialist and Sr AR at Omega Health Care (2018-05 – 2020-02)
- Examine unpaid or denied claims to identify reasons for non-payment
- Verify patient information, policy coverage, and billing codes
- Contact insurance companies to track claim status
- Escalate unresolved claims to higher-level representatives or supervisors
- Resubmit corrected claims when required
- Analyse denial codes and explanations of benefits (EOBs)
- Work with billing teams to correct errors and resubmit claims
- Document denial trends for process improvement
- Collaborate with healthcare providers, billing staff, and insurance representatives
- Provide updates to patients regarding claim status when necessary
- Maintain accurate records of claim follow-ups, appeals, and resolutions
- Ensure compliance with HIPAA and insurance regulations
- Prepare reports on claim aging, denial rates, and recovery performance
- Recommend strategies to reduce claim denials and improve collections
AR Executive at NTHRIVE HEALTHCARE (formerly E4E HEALTHCARE BUSINESS SOL.PVT.LTD.) (2016-12 – 2018-04)
- Contacting insurance companies to get the claims status
- Claim analysis, correcting errors and submitting it to insurance companies
- Working on insurances denials and clearing house rejections
