Operations Manager | Business Development | Customer Success | Branch Administration
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MBA-qualified Operations and Business Development professional with 14+ years of experience leading branch operations, sales, logistics, customer relationship management, and business growth. Proven track record of improving operational efficiency, managing cross-functional teams, strengthening client relationships, and delivering business results. Experienced in ERP, SAP (EWM), MIS reporting, and strategic planning
Assistant Branch Manager & Sales Manager at Britfort Academy (2022-12 – Present)
Manager – Operations & Sales at Isha Holidays (2019-05 – 2022-11)
Assistant Manager - Operations & Sales at Isha Holidays (2017-09 – 2019-04)
Import Transport Manager at Decathlon Sports India Pvt. Ltd. (2016-04 – 2017-08)
Retail Logistician at Decathlon Sports India Pvt. Ltd. (2015-09 – 2016-03)
Executive – Operations at SBM AYUR (2010-06 – 2011-11)
Master of Business Administration in International Transportation & Logistics Management – Indian Maritime University – Under ministry of shipping Gov. of India (2013 – 2015)
Bachelor of Business Administration in International Business – Manonmaniam Sundaranar University (2007 – 2011)