Ashish Verma

Personal Banker with an outstanding background in Customer Service, Sales and Banking. Addresses all questions and concerns with customer satisfaction in mind.

Banking

Professionals successful at cross-selling bank products and services. Motivated banking professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Being a Bank Teller with high levels of Integrity and accuracy. Experienced in Cash Handling, Balancing Drawers, loan processing and Inventory Management.

Personal Banker / Assistant Manager - HDFC Bank - Lucknow

(2018-05 - 2025-08)

Managed all deposits, withdrawals and payment to customers. Assisted customers in checking accounts and helping with loan transactions. Participated in various sales campaigns and identified sales referrals. Managed all bank services and managed safe deposits and holiday cards.

• Transferred in Lucknow as a Personal Banker since Feb 2025
• Internally Promoted as a Personal Banker Gold Loan, SRMS Bhojipura Branch, Bareilly in December 2022
• Created strategies to develop and Expand sales of service to existing customer
• Organized and maintained the teller window area
• Rapidly and Efficiently prepared customer and ATM cash and change Orders
• Executed customer transactions, including deposits, withdrawals and Cheques
• Coordinated daily Cash Reconciliation at a high Volume location
• Pulled daily Branch Morning Reports
• Dealing in different-different products by executing the process of Opening of accounts with a cross sale ratio of Gold Loan Product, Credit Card, CASA, all type of loans, Health Insurance and Life Insurance and General Insurance too
• Executed Stop Payments and Account Transfers
• Answered Telephone Queries on Banking Products including, Cheques, Savings, Loans
• Maintained friendly and Professional Customer interactions

MBA - AKTU, Lucknow (Sherwood College of Management) (2013)

B. COM - Lucknow University, Lucknow (2010)