Ashitosh Sonune

Results-driven and customer-focused Assistant Store Manager with over 4 years of experience in pharmaceutical and retail sales. Proven expertise in achieving revenue targets, leading high-performing teams, and optimizing retail operations. Skilled in sales strategy, inventory control, and customer relationship management. Seeking a challenging leadership role where I can leverage my skills to drive business growth and enhance customer satisfaction.

Store Manager - Lenskart - Pune

(2025-12)

• Managed day-to-day retail operations including sales, billing, inventory management, and high-standard customer service.
• Assisted customers in selecting premium eyewear products and provided personalized recommendations based on specific functional needs.
• Maintained high visual merchandising standards and consistently ensured an excellent in-store customer experience.
• Achieved ambitious monthly sales targets through effective upselling techniques, strategic cross-selling, and cross-functional team coordination.
• Handled complex customer concerns professionally, significantly improving customer satisfaction metrics and repetitive business retention.

Assistant Store Manager (Pharmacy Retail) - MedPlus Pharmacy - Pune

(2022-06 - 2025-10)

• Led complete daily store operations, including active floor sales, comprehensive staff supervision, and customer service management.
• Achieved and consistently exceeded monthly sales targets by an average of 20%, driving sustainable revenue growth for the branch.
• Trained and mentored a high-performing team of 6 sales associates, optimizing their performance, alignment, and daily productivity.
• Implemented strategic inventory tracking and advanced merchandising systems, successfully reducing stock discrepancies by 15%.
• Developed strong long-term customer relationships through personalized engagement, tailored follow-ups, and proactive communication.
• Assisted in planning and executing localized promotional campaigns that expanded market reach and boosted total store visibility.

Sales Associate (Medical Retail) - MedPlus Pharmacy - Amravati

(2021-06 - 2022-05)

• Delivered excellent customer service and precise therapeutic product recommendations, strengthening overall brand loyalty.
• Maintained flawless billing accuracy and efficient stock management workflows to ensure frictionless daily retail operations.
• Recognized explicitly as a Top Sales Performer across the region for 6 consecutive months.

D. Pharmacy - Diploma in Pharmacy - Shivaji University, Kolhapur (2021)

Higher Secondary Certificate - HSC - 12th - Amravati University (2018-02)

Secondary School Certificate - SSC - 10th - Amravati University (2016-03)