Ashmin Dahake

To secure a challenging position in a reputable organization where I can effectively apply my skills and abilities, embrace opportunities, overcome challenges, and continuously grow while contributing to the success of the organization.

Technical Support Engineer - ITPreneur Nagpur - Nagpur

(2024-01 - 2026-01)

Client Name- United health care

• Delivered technical support for hardware, software, and network-related issues, ensuring minimal downtime.
• Diagnosed and resolved user-reported problems to maintain system performance and reliability.
• Documented technical issues and collaborated with cross-functional teams for timely resolution and process improvement.
• Maintained high levels of customer satisfaction through prompt response, clear communication, and user-friendly solutions.
• Performed system maintenance, upgrades, repairs, and troubleshooting for desktops and laptops.
• Assembled and disassembled computer systems; configured new builds and custom setups.
• Installed and updated drivers, software applications, and Windows operating systems.
• Installed, configured, and updated antivirus software to ensure system security.
• Diagnosed and resolved hardware and networking issues efficiently.
• Installed software based on user-specific requirements.
• Installed and troubleshooted local and network printers, including printer sharing across devices.
• Managed user accounts, including creating and maintaining logins and passwords.
• Backed up and restored data from corrupted Windows systems.
• Provided remote support and facilitated PC-to-PC file transfers via IP without internet access.
• Set up screen sharing across displays including monitors, smart TVs, and projectors.
• Managed domain and workgroup environments for effective system administration.
• Configured MS Outlook accounts, including data backup and restore operations.

SSC - Kale Ashirwad High school (2020)

HSC - Tidke Jr. College of Science (2022)

B.sc(cs) - Computer Science - Taywade College (2025)