Customer Service Manager - Semper Trans Pvt. Ltd. Mumbai - Mumbai
(2014-08)
- Production Planning and Control of Conveyor Belt and Fabric.
- Coordinate with Branches and Dealer for realization of Order Booking, Payments etc.
- Handling Order Procurement, Co-ordination with plant to meet customer's delivery schedule and co-ordination with branches & Dealers.
- To be responsible for dispatch planning according to customers commitment.
- To co-ordinate with the factory & ensure timely deliveries to the customers / change in schedule if any.
- Execution of purchase orders with co-ordination of dispatch and conveying the position of material which will be in transit.
- To set target for the year for product & monitor achievement every quarter & achieve them.
- Inventory Control, Bank Guarantee, Proforma Invoice Payment, Arrange finished Product Inspection etc. to monitor.
- Credit evaluation of customers. Age-wise analysis of outstanding debts & their liquidation.
- Preparing the monthly data analysis report
- Inventory management
Deputy Manager Marketing - Semper Trans Pvt. Ltd. Mumbai - Mumbai
(2004-06 - 2014-07)
Deputy Manager Marketing - Nirlon Ltd. Mumbai - Mumbai
(2002-02 - 2004-06)
- Involve in Production Planning And Control of Fabric and Yarn.
- Debtors & Stock Control and Follow up of Form "C".
- Order Procurement, Co-ordination with Mills to meet customer's delivery schedule and co-ordination with branches.
- Planning for outside conversion of fabric. Also Planning Denier wise yarn requirement for Mills and out side conversion.
- For establishment of quality parameters meeting with customers requirement by providing technical support in joint consultation with mills personnel.
- Arranging Sample for Customer.
- Preparing and submitting documents to D.G.F.T. for imports against Advance Intermediate License.
Deputy Manager Marketing - Bhaskar Industries Ltd.
(2001-07 - 2002-01)
- Look after Sales of 100% OE Cotton Yarn all India basis.
- Appointment and Monitoring Performance of Agent.
- Analyse customer requirements and implementing them in production planning to schedule and meet their requirement.
- Organised Timely Dispatches and Transportation.
- Controlling Debtors and Stocks.
- Co-ordination with support in function like Collection, Excise, Recovery and related activities.
- Providing after Sales Services and also attaining Quality Complaint with co-ordination from technical team.
Marketing Manager - Mihir Textiles Ltd.
(2000-04 - 2001-06)
Assist. Marketing Manager - Forbes Gokak Ltd.
(1996-04 - 2000-03)
- Independently handling a Deemed Export Sales at all India Level.
- Handling Techno-commercial activity regarding sale of cotton yarn.
- Appointment and monitoring performance of Agents.
- Co-ordinating effectively following up and implementing all Management decisions in related areas of work and operations.
- Analyse 100% E.O.U. customer's requirement and implement the same in the Product Planning to schedule and meet their requirements.
- Involvement in planning, controlling, executing and co-ordination in day-to-day marketing operations, including regional offices located in all metros in India.
- Attending and handling complaints received from customers with the co-ordination of technical team.
- To analyse feedback about market and competitors activity
- Preparing and submitting documents to Special Economic Zone (S.E.Z.) for imports against Special Import License.
- Meeting customer regularly & preparing report to receive target from higher management & to achieve this targets.
Sales Executive - Nirlon Ltd. Goregaon (Mumbai) - Mumbai
(1991-07 - 1996-04)
- Co-ordinating all India Marketing Activities.
- Co-ordination with Mills / Branches.
- Preparation of Tender Documents and Conducting Commercial Negotiation.
- Dealers / Distributors Appointment and Management.
- To Arrange Product Inspection at Factory.
- To deal with Institutional buyer such as Railways, O.N.G.C., N.T.C. Mills etc.
- Follow up of Payment & Sales Tax forms such as "C" , "D" etc.
