Ashraf Mohammed

Splunk Developer with around 3 years of experience in enterprise monitoring, dashboard development, SPL optimization, alerting, and infrastructure observability across Linux, Windows, database, and network environments. Experienced in Splunk Enterprise, Splunk Cloud, Splunk ES, Splunk ITSI, Dashboard Studio, data onboarding, incident management, and SLA-driven operations. Familiar with Jenkins, Bitbucket, Git, and CI/CD workflows.

System Engineer (Splunk Developer) at Tata Consultancy Services (2024-03 – Present)

• Designed and maintained monitoring dashboards for Windows, Linux, databases, network devices, and applications.
• Configured real-time and scheduled alerts for proactive incident detection.
• Developed advanced SPL queries using stats, eval, rex, lookup, eventstats, and timechart.
• Optimized high-cost SPL searches, improving search performance and reducing system load by up to 40%.
• Monitored infrastructure health and ensured SLA compliance.
• Supported incident investigation, troubleshooting, escalation, and resolution using ITIL practices.
• Worked with Bitbucket for version control and collaboration on Splunk application changes.
• Worked with basic Jenkins pipelines and CI/CD workflows for deployment validation and application updates.
• Conducted knowledge transfer sessions and documented Splunk best practices.
• Collaborated with support teams to ensure timely resolution of incidents within SLA timelines and maintained high service availability and performance by continuously tracking SLA compliance.

B. Tech in Computer science and Engineering – ACE Engineering college (2019 – 2023)

Intermediate in MPC – Narayana Junior college

Matriculation in CBSE – Trinity High school