Ashu Kadam

Customer-focused professional with experience in Customer Relationship Management, client servicing, relationship management, sales support, and digital marketing. Skilled in handling customer interactions, resolving queries, coordinating with internal teams, maintaining CRM records, documentation, and follow-ups.

Customer Relationship Manager (CRM) - MIST-IT Services - Adhiraj site

• Managed customer relationships throughout the home-buying journey.
• Coordinated with sales, legal and internal departments to ensure timely customer support.
• Handled customer queries, documentation and follow-ups.
• Maintained CRM records and provided timely communication.

Relationship Manager (HNI Investors) - Startek

• Managed relationships with HNI clients and resolved client queries.
• Maintained long-term relationships with focus on customer satisfaction and retention.

Digital Marketing Executive Intern - Socialxstar

• Assisted with SEO, Google Ads and social media campaigns.
• Supported content management and campaign monitoring.
• Worked with Google Analytics, Ads Manager and Canva.

Bachelor of Management Studies - BMS - Bombay Stock Exchange Institute (2023)

Higher Secondary Certificate - HSC - S.S.H. Junior College (2019)

Secondary School Certificate - SSC - Swami Vivekanand English High School (2017)