Business Analyst
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Business process mapping & improvement
Gap analysis & workflow optimization
Report preparation & data analysis
CRM & operational tracking setup
Lead tracking & follow-up management
Internet research & competitor analysis
Presentation & proposal preparation
Data entry & CRM updates
Client coordination & meeting scheduling
Documentation & record maintenance
Task tracking & project coordination
Vendor & internal team coordination
Performance tracking & reporting
With 20+ years of professional experience in IT consulting and business operations, I have worked with startups and established businesses to:
Implement structured documentation systems
Support sales & lead management processes
Coordinate cross-functional teams
Optimize business processes using technology
Provide end-to-end business and operational support
Since 2018, my focus has been on helping businesses scale efficiently through structured processes, automation, and operational discipline.
Master of Computer Applications (MCA)
Bachelor of Science (B.Sc.) – Computer Science (Honors)
