Customer Success | Technical Support | International Sales | Voice & Chat | 14+ Months Experience | Open to Join*
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Technical Support and Customer Success professional with experience in troubleshooting technical issues and delivering effective resolutions across customer-facing environments. Skilled in driving sales through upselling, cross-selling, and lead generation while building strong customer relationships and enhancing customer satisfaction. Experienced in problem solving, billing issue resolution, and escalation management, with a proven ability to identify customer needs, provide tailored solutions, improve customer retention, and contribute to revenue growth.
Well-suited for sales-oriented Customer Success, Account Management, Technical Support roles.
Customer Service Executive & Technical Support Desk at iEnergizer IT Services Pvt. Ltd. (2025-03 – 2025-11)
Customer Success Associate & Vivint Smart Home Professional at Transcom India (Team Vertex Cosmos Pvt. Ltd.) (2025-12 – 2026-06)
Process: Vivint Smart Home Services. Duration: 6 months and 12 days.
Bachelor of Commerce in Commerce – University of Allahabad (2020)
Intermediate – Bishop George School, Allahabad (2017)
High School – Bishop George School, Allahabad (2015)
