Ashwini Gaikwad

Telecom Solution Designer with 8+ years of experience in broadband network planning (FTTC, FTTN), OSS/BSS, Billing, and Mediation systems for BT & Openreach. Expert in fiber/copper access networks, solution architecture (HLD/LLD), API design. Proven record of scalable solutions, 100% on-time delivery, and driving operational excellence through stakeholder engagement and compliance.

E2E Solution Designer – BT Openreach at Tata Consultancy Services (2023-08 – Present)

• Analyze business requirements and translate them into feasible technical solutions.
• Conduct OSS/BSS solution architecture reviews and impact analysis.
• Create design documentation (HLD, LLD, VROM, IA, PIA, ACE) in Confluence to support solution architecture.
• Design and define RESTful APIs, sequence diagrams, state diagrams, BPMN and swimlane diagrams for system integrations.
• Conduct architecture risk assessments and defined mitigation strategies to ensure successful delivery of telecom solutions.
• Track requirements, user stories, and defects using JIRA.
• Present solution designs to stakeholders, conduct cross-functional reviews, and incorporate the feedback into deliverables.

Business Analyst – BT Openreach at Tata Consultancy Services (2021-09 – 2023-05)

• Maintained network survey data for multiple clusters and regions.
• Processed data files using Excel macros and generated daily push reports for the onshore team.
• Coordinated with onshore stakeholders to resolve report queries efficiently.

Network Operations Associate – Australia's National Broadband Network at Accenture Solutions Pvt. Ltd (2018-01 – 2021-09)

• Designed and planned network deployment using AutoCAD (Spatial NET).
• Ensured GIS accuracy and updated rollout designs for FTTN and FTTC networks.
• Prepared work instructions, training material, and delivery decks for weekly/monthly reporting.
• Improved forecast accuracy and bias at monthly and quarterly levels.
• Delivered knowledge transfer sessions and resolved technical queries, enabling smooth integration of new team members.
• Coordinated with onshore clients for process updates to ensure smooth delivery.

Bachelor of Engineering in Electronics – Mumbai University (2017)