Ashwini Gowda

Detail-oriented and experienced billing and insurance professional with a solid background in hospital administration and customer care. Strong expertise in billing processes, insurance handling, front desk operations, and customer service. Proven ability to multitask efficiently in high-pressure environments. Seeking an opportunity to contribute my skills to a reputable organization.

Customer Care Manager at Nova IVF Fertility (2024-12 – Present)

• Managing front-line customer interactions, ensuring high levels of satisfaction.
• Supporting patient billing and insurance documentation.

Billing & Insurance Executive at Aster G Madegowda Hospital (2024-03 – 2024-11)

• Responsible for IP billing and processing insurance and government scheme claims.
• Coordinated with patients and insurance representatives for smooth processing.

Billing & Admission Assistant at Fortis Hospital (2023-10 – 2024-02)

• Supported departments including IPD billing, insurance, and patient admissions.
• Ensured accurate and timely billing and documentation.

Hospital Department Executive at Sai Sparsh Hospitals (2022 – 2023)

• Worked across billing, front desk, accounts assistance, customer service, and insurance departments.

Billing & Accounts Assistant at Swastik Hospitals (2020 – 2022)

• Managed front desk, billing, and assisted in account and insurance operations.
• Handled day-to-day administrative and patient service tasks.

Sales & Accounts Executive at Vajra Granites (2016 – 2020)

• Handled client communications, sales operations, and basic accounting tasks.

Bachelor of Business Administration in BBA