Floor Manager - Doctor Eye Institute
(2026-01)
- Monitor the waiting area and coordinate with doctors, nursing staff, and other staff to minimize patient wait times
- Manage doctors in real-time, ensuring consultations and procedures start on time and communicating delays to patients proactively
- Encourage patients to provide feedback/ratings via digital or physical forms before they leave
- Address immediate patient complaints on the floor with empathy or resolve them or escalate to the clinic manager
OT Manager - Matoshree Indirabai sarnaik hospital
(2025-07 - 2025-12)
Managed by platinum hospital
- Manage daily OT scheduling for 10+ surgeries
- Coordinate with surgeons, Anaesthetist, nursing and CSSD teams for smooth OT flow
- Monitor sterilization of instruments
- Patient Relative counselling about delaying in surgeries
- Coordination with implants vendors for necessary implants required in surgeries
Radiology Operations - Healthcare Medical Centre and Diagnostics
(2020-08 - 2025-06)
- Oversee daily Radiology operations of X-Ray, sonography and Mammography
- Coordinate with Radiologist for timely Reporting
- Track inventories of X-ray Films and consumables
- Handle patient Grievances for delaying in test
