Managing Director - Arif Enterprises
(2016-12 - 2017-07)
- Western Union Money Transfer providing money to customer and lock the Payment Transfast and Express Money
- Make passport and Issuing visa for dubai, visa stamping Emigration
- Make aadhar card, voter id card, birth certificate death certificate etc.
- Membership with SBI mini branch open customer account and Transaction customer account debit and credit
Travel Consultant, Hotel packages, Hajj & Umrah Packages - Unique Travels
(2015-03 - 2016-11)
- Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday and umrah packages
- Ensure compliance with company's procedures for documentation, ticketing, voids, refunds
- Issuing Tickets from Online Portal
- Customize individual travel packages to accommodate special needs
Store Keeper - Al Nahdi Pharmacy in KSA - KSA
(2013-02 - 2014-12)
- Customer dealing and operate a departmental stores facility
- Stores operation providing service to grants
- Contracts and projects perform operational duties in ordering, receiving storing inventory issuing distributing shipping and record keeping
- Determine stock items
Travel Agency (sales executive flight) - ATS
(2010-02 - 2012-12)
- Handling inbound call regarding flight cancellation, Reschedule and booking new flight
- Helping clients with new offers
- Communicated appropriate information to clients regarding fares and itinerary
- Professionally handled complaints and refunds
- Provide excellent customer service
- Asking for feedback from clients regards to organization
- Responsible for Visa Stamping, Emigration etc.
Retention Executive - Call to Connect India Pvt. Ltd
(2009-01 - 2010-12)
- Worked as Retention executive for loop sim-card and handle customer inquiries on calls, complaints, billing questions and payment extension/service requests
- Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions
