Ats Md

Seeking a suitable position where my experience, knowledge and skills can be effectively utilized to achieve the organization goals and to the enhancement of my career.

Managing Director - Arif Enterprises

(2016-12 - 2017-07)

• Western Union Money Transfer providing money to customer and lock the Payment Transfast and Express Money
• Make passport and Issuing visa for dubai, visa stamping Emigration
• Make aadhar card, voter id card, birth certificate death certificate etc.
• Membership with SBI mini branch open customer account and Transaction customer account debit and credit

Travel Consultant, Hotel packages, Hajj & Umrah Packages - Unique Travels

(2015-03 - 2016-11)

• Responsible for providing detailed travel information to customers and deal with customer queries in relation to holiday and umrah packages
• Ensure compliance with company's procedures for documentation, ticketing, voids, refunds
• Issuing Tickets from Online Portal
• Customize individual travel packages to accommodate special needs

Store Keeper - Al Nahdi Pharmacy in KSA - KSA

(2013-02 - 2014-12)

• Customer dealing and operate a departmental stores facility
• Stores operation providing service to grants
• Contracts and projects perform operational duties in ordering, receiving storing inventory issuing distributing shipping and record keeping
• Determine stock items

Travel Agency (sales executive flight) - ATS

(2010-02 - 2012-12)

• Handling inbound call regarding flight cancellation, Reschedule and booking new flight
• Helping clients with new offers
• Communicated appropriate information to clients regarding fares and itinerary
• Professionally handled complaints and refunds
• Provide excellent customer service
• Asking for feedback from clients regards to organization
• Responsible for Visa Stamping, Emigration etc.

Retention Executive - Call to Connect India Pvt. Ltd

(2009-01 - 2010-12)

• Worked as Retention executive for loop sim-card and handle customer inquiries on calls, complaints, billing questions and payment extension/service requests
• Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions

Graduation - MJP Rohilkhand University (Bareilly)

Intermediate - UP Board (2008)

High School - UP Board (2006)