Area Receivable Manager - CHOLAMANDALAM INVESTMENT AND FINANCE CO. LTD. - Nasik Area Office, Nasik
(2014-02)
Handling the Collection Team for Tractor Division for Nasik, Dhule, Jalgaon, Malkapur, Chalisgaon Branch & surrounding areas of Branches.
- Controlling the delinquency from X to NPA BKT
- Responsible for controlling Delinquency Mid Bucket (61-90 & 91-120) for the Area office & Branches under Aurangabad & Nanded
- Handling team of 37 members, 2 BRM, 1 Team Leader
- Reporting to RRM, ZRM
- Handling the Collection Team for Tractor, Commercial Vehicle & Two wheeler for Nasik Area office
- Handling Nasik, Sinnar, Kalwan, Yeola & Malegaon Branch
- Handling team of 39 members, 3 BBM, 2 Team Leader
- Field Investigation / Verification for the division of Mid Bucket
- Handling the Asset repossession with Team
- Personal visits in the cases, which involve service issues or customer complaints, which could bring negative publicity or which are complicated and needs to be solved by care
- Handling daily Out Door-in-Customer's with their queries & problems
- Maintaining all databases of daily Collections
- Maintaining good relations with Repossession Agencies
Manager - SREI EQUIPMENT FINANCE LTD. - Nasik
(2010-01 - 2014-02)
Responsible for controlling delinquency & NPA management for all type of Construction Equipments for Nasik, Dhule, Jalgaon, shahade, Nandurbar Dist areas.
- Personal visits in the cases, which involve service issues or customer complaints, which could bring negative publicity or which are complicated and needs to be solved by care
- Controlling Field Investigation / Verification for the division every handling Location
- Maintaining all database of daily Collections
- Cash and cheques Management
- Handling all repossession process with Repossession Agent
- Selection for special task for West Region Panel of ODC Drive (Matured cases only) directly reporting to CEO
- Promoted as Manager in the year 2013
- Handling 0 to 3 Bucket for Pune region with the team of 15 members
- Area Handling Pune, Nasik, Aurangabad, Nanded, Solapur, Kolhapur, Ahmadnagar
- Reporting directly RH, RRH, RSH & NH
Credit Field Officer - ICICI BANK LTD. - Nasik
(2008-12 - 2009-12)
Responsible for controlling Demand & delinquency of Farm Equipment loans of Nasik Dist area (radius of 30 to 350 Km).
- Personal visits in the cases, which involve service issues or customer complaints, which could bring negative publicity or which are complicated and needs to be solved by care
- Handling daily Out Door-in-Customer's with there queries & problems
- Maintaining all databases of daily Collections
- Maintaining good relations with Coll. Agencies
- Cash and cheques Management
Customer Relation Executive - TATA CAPITAL LTD. - Pune
(2008-02 - 2008-11)
Responsible for controlling Demand & delinquency of Personal & Business Loans for the location of Pune.
- Controlling Field Investigation / Verification for the division of Personal & Business Loan for Pune Location
- Personal visits in the cases, which involve service issues or customer complaints, which could bring negative publicity or which are complicated and needs to be solved by care
- Handling daily Out Door-in-Customer's with there queries & problems
- Maintaining all databases of daily Collections
Credit Field Officer - ICICI BANK LTD. - Nasik
(2004-11 - 2008-01)
Responsible for controlling Demand & delinquency of Farm Equipment loans of Nasik Dist area (radius of 30 to 350 Km).
- Field Investigation / Verification for the division of Farm Equipment Loans
- Personal visits in the cases, which involve service issues or customer complaints, which could bring negative publicity or which are complicated and needs to be solved by care
- Handling daily Out Door-in-Customer's with there queries & problems
- Maintaining all databases of daily Collections
- Maintaining good relations with Coll. Agencyies
- Cash and cheques Management
Sr Collection Field Officer - Paramedical Cooperative Credit Society - Thane
(2003-11 - 2004-10)
- To visit the Government Medical Employees and give all information about personal loan product provided by the Society as per policy and requirement
- Collection of installments for personal loans from Government servants from Medical field
- Daily follow up with the Customers
Sr Collection Field Officer - ICICI Bank Credit Card Dept. - Nasik
(2002-02 - 2003-10)
- Collection of the installment for the Division of Credit Card
- Various client related periodic services (CRM) like details of due date, policy Lapses etc
- To take the follow up of Customer for regular and pending installments
- Responsible for monitoring coll. Exqt. & Controlling delinquency
