Atul Tiwari

My goal is to work hard and succeed in any task I am assigned. I want to contribute to the organization's growth by achieving goals, maintaining performance metrics, and setting an example for my team members.

IT (Hardware & Networking) Engineer - Sahakar Global Ltd.

• System O/S Installation: Expert in Windows XP, Windows 7, Windows 8, Windows 10, Windows 11, Windows Server 2003, Windows Server 2008, Windows Server 12, Windows Server 19, and Active Directory
• Directory & Domain Management: Active Directory & Group policies, Tree domain & Forest domain creating and management, and Domain Creating & Management
• Network Infrastructure: LAN Management, Network device configuration and troubleshooting (Router configure, Switches, Firewall, etc.), and providing complete Desktop Support to all Clients over the LAN
• Device Provisioning: Imaging, configuring, and building client machines (Desktop / Laptop)
• IT Peripherals: Advanced troubleshooting for IT Peripherals (Printers, scanners, etc.) and creating & managing Network Printers
• Software & Clients: Software Installation & Troubleshoot, Client Monitoring via Net Manager Software, and Outlook configuration
• User & Security Management: Users Creation & granting Possible Authority to Access the Resources, along with full Virus controlling
• Toll Automation Hardware: Comprehensive maintenance coverage and troubleshooting for Automatic Lane Barriers, Sensor Loops, Automatic Vehicle Classifiers, Foot Switches, LPR & Incident Camera, CCTV cameras, PTZ Cameras, EM Locks, Magnetic Swiping Machines, Variable Message Signing Boards, Smart Card Reader, Bar code, Axle Sensor, Double Wheel Detector Sensor, Height Sensor, EPSON Printer, ECB, Meteorological Data Systems, Mobile Communication System, Traffic counters cum Classifiers, DVR, and Sl
• ATMS & Long Route Infrastructure: Hands-on experience with ATMS parts such as SOS, VFD, and managing long root networking connectivity
• Comprehensive OS Deployment: Installation of OS (Win98, Win2000, XP, Vista, Win7, Win8, Win10, Win11, Server 2003 & 2008) along with all Types of Software & Drivers Installation
• R&D and Infrastructure Setup: Executing all Types of RND and Troubleshooting In Hardware & Network Level, installing new hardware (servers, printers, computer workstations, etc.), and setting up/managing LAN/WAN Network, cabling, and wiring infrastructure
• System Security & Integrity: Overseeing security of all systems, specially the internet, installing antivirus protection, fixing network faults, network maintenance, and setting up user accounts, permissions & passwords
• Support & Field Deployment: Networking and providing support for Windows, including travelling to client sites to help with installs, deployment, and troubleshooting
• Data Management: Management of the daily data backup and retrieval scheme, performing data migration, and resolving operating system failures and network connectivity issues
• Vendor & Procurement Alignment: Coordinating with vendors and with company personnel in order to facilitate purchases
• Switch & Network Maintenance: Maintain all LAN networks, including network switches, and performing preventive and corrective maintenance while maintaining proper logs
• TMS Software Operations: Install and ensure the smooth operation of various Toll Management System (TMS) software, and ensuring daily backups of TMS data
• Access Control: Create and manage user accounts, assign user privileges, and enforce system security policies
• Layout & Integration: Layout, configuration, and maintenance of the network, including servers and TMS, along with installation, configuration, and integration of TMS servers and TMS machines
• ISO Compliance: Responsible for the maintenance of client servers and all systems in accordance with ISO9001-2008 and ISO 27001 procedures
• Traffic & Booth Support: Troubleshooting hardware and networking issues, operations, maintenance, installation, technical support, system management, and traffic and booth management
• Upgrades & Server Management: Implementing application upgrades and development, server management including OS installation, account management, and backup/restore checks
• Asset Tracking: Asset management involves tracking IT-related items and their details, ensuring hardware/software installations and upgrades are implemented as per requirements
• Performance Monitoring: Providing an effective interface to the operations team by providing all necessary diagnostic information, providing technical support for server/LAN/WAN issues, and monitoring/analyzing system/network performance
• Advanced Equipment Setup: Installation and configuration of ATMS-ATCC, Camera, PTZ Camera, and RFAND in DOFC

BCA - Computer Applications - Shobhit University (2016)

Intermediate Examination - U.P. BOARD (2013)

High School Examination - U.P. BOARD (2011)