Senior Area Manager (North Region) - Samosa Singh - North Region, India
(2025-01)
- Oversee end-to-end operations across multiple outlets in North region
- Manage supply chain (SCM) and ensure smooth inventory flow
- Lead project execution including new store setup and expansion
- Identify and finalize new store locations based on market analysis
- Handle B2B operations and corporate partnerships
- Manage recruitment processes and manpower planning
- Drive operational efficiency and ensure business growth targets
Area Manager - Dosa Coffee - India
(2023-11 - 2024-12)
- Managed P&L and controlled food costs to ensure profitability
- Developed and executed marketing strategies for business growth
- Oversaw manpower planning, recruitment, and team training
- Conducted financial budgeting and review meetings
- Led audits and coached teams to improve performance
- Managed new store openings and operational setup
- Planned menus and enhanced customer satisfaction initiatives
- Implemented strategies for consistent sales growth
Area Manager - Burger Singh - India
(2021-03 - 2023-10)
- Developed and executed operational and sales strategies
- Recruited, trained, and managed high-performing teams
- Monitored KPIs and implemented corrective actions
- Ensured inventory control, quality standards, and safety compliance
- Managed budgets and optimized profitability
- Identified expansion opportunities and new store locations
- Built strong stakeholder and vendor relationships
- Ensured compliance with company policies and legal regulations
Restaurant General Manager - KFC - India
(2016-05 - 2021-02)
- Managed daily restaurant operations with focus on P&L and food cost control
- Ensured adherence to SOPs and brand standards
- Led team training and compliance programs
- Handled customer grievances and improved service quality
- Resolved conflicts and ensured smooth workflow
Assistant Restaurant Manager (ARM) - Yo! China Restaurant - India
(2014-06 - 2016-04)
- Supervised daily restaurant operations
- Led team performance and ensured SOP compliance
- Delivered excellent customer service and issue resolution
- Managed inventory and minimized wastage
- Conducted staff training and development
Shift Manager - Café Coffee Day - India
(2012-02 - 2014-05)
- Supervised staff and managed shift operations
- Maintained high standards of customer service
- Monitored workflow and operational efficiency
- Ensured product quality and resolved issues promptly
- Handled emergency situations effectively
Team Member - Baskin Robbins - India
(2009-05 - 2012-01)
- Delivered customer service and handled guest interactions
- Supported sales and outlet operations
- Maintained cleanliness and hygiene standards
