August Occhi
Ramp agent
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About
Early career professional and upcoming graduate of the International Air and Hospitality Academy entering the airline industry. Willing to relocate and to work varied shifts including evenings, weekends, and holidays without conflict or complaint.
Experience
Ramp/Baggage agent at McGee Air Services (2024-08 – Present)
Airport ground operations handling baggage and aircraft support services
- Operations of equipment such as tugs/tractors, and belt loaders
- Working in an environment full of activity, fast-paced, and often noisy
- Safety is our number one concern and we provide personal safety gear for use on the job
- Must comfortably, frequently, continuously and within short timelines: lift, carry, and move heavy items; work in cramped or high places; climb, bend, kneel, crawl, and stoop for extended periods of time; carry heavy items up and down stairs; push/pull loaded and empty carts; and stand for extended periods
Ramp Agent at PrimeFlight (2024-07 – 2024-08)
Aircraft ground handling, cargo operations, and aircraft services
- Loads unload, services, guides, pushes back and directs aircraft
- Transports Cargo to and from the aircraft in a safe and timely manner
- Weighs, stacks, pick up, and delivers all cargo and accompanying paperwork and delivers to the appropriate location
- As qualified, operates all power and other ground equipment, including push backs, tugs, tow bars, etc. as directed in order to complete Aircraft Operations
- Ensures safety of all aircraft, cargo, equipment, and personnel at all times
- Provides friendly services to all co-workers and customers
- Keeps all areas clean and in an orderly manner, including storage areas, ramp area, break rooms, and surrounding work areas
- Marshalls, parks, push back and controls all aspects of security of aircraft while under their control
- Other duties as assigned
Picker Packer at Columbia Sports Warehouse (2020-01 – 2023-12)
Warehouse operations, inventory management, and order fulfillment
- Streamlined warehouse operations through efficient organization of products and inventory management
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands
- Contributed to inventory control efforts by conducting regular audits, reconciling discrepancies, and updating system records accordingly
Food Preparation at Sky Chef (2018-01 – 2019-12)
Food preparation and kitchen operations
- Improved overall kitchen workflow by multitasking effectively and anticipating the needs of fellow staff members
- Achieved consistent and accurate portion control, contributing to cost management, and reducing overall food waste
- Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment
- Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area
Delivery Driver at Wall Street Pizza (2017-01 – 2017-12)
Food delivery and customer service
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times
- Improved customer satisfaction by consistently delivering orders on time and with accuracy
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition
Barista at Coffee People (2015-01 – 2017-12)
Beverage preparation and customer service
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Maintained a clean and organized workspace for optimal productivity and safety
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Sandwich Artist at Big Town Hero (2014-01 – 2015-12)
Food preparation, customer service, and sales
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers
- Implemented creative sandwich designs for promotional events, boosting sales and attracting new customers
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates
Education
Diploma in Airline/Travel Specialist – International Air and Hospitality Academy (2024-01 – 2024-06)
