Ramp/Baggage agent at McGee Air Services (2024-08 – Present)
Airport ground operations handling baggage and aircraft support services
- Operations of equipment such as tugs/tractors, and belt loaders
- Working in an environment full of activity, fast-paced, and often noisy
- Safety is our number one concern and we provide personal safety gear for use on the job
- Must comfortably, frequently, continuously and within short timelines: lift, carry, and move heavy items; work in cramped or high places; climb, bend, kneel, crawl, and stoop for extended periods of time; carry heavy items up and down stairs; push/pull loaded and empty carts; and stand for extended periods
Ramp Agent at PrimeFlight (2024-07 – 2024-08)
Aircraft ground handling, cargo operations, and aircraft services
- Loads unload, services, guides, pushes back and directs aircraft
- Transports Cargo to and from the aircraft in a safe and timely manner
- Weighs, stacks, pick up, and delivers all cargo and accompanying paperwork and delivers to the appropriate location
- As qualified, operates all power and other ground equipment, including push backs, tugs, tow bars, etc. as directed in order to complete Aircraft Operations
- Ensures safety of all aircraft, cargo, equipment, and personnel at all times
- Provides friendly services to all co-workers and customers
- Keeps all areas clean and in an orderly manner, including storage areas, ramp area, break rooms, and surrounding work areas
- Marshalls, parks, push back and controls all aspects of security of aircraft while under their control
- Other duties as assigned
Picker Packer at Columbia Sports Warehouse (2020-01 – 2023-12)
Warehouse operations, inventory management, and order fulfillment
- Streamlined warehouse operations through efficient organization of products and inventory management
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands
- Contributed to inventory control efforts by conducting regular audits, reconciling discrepancies, and updating system records accordingly
Food Preparation at Sky Chef (2018-01 – 2019-12)
Food preparation and kitchen operations
- Improved overall kitchen workflow by multitasking effectively and anticipating the needs of fellow staff members
- Achieved consistent and accurate portion control, contributing to cost management, and reducing overall food waste
- Developed excellent knife skills for efficient food preparation while upholding safety standards within the kitchen environment
- Enhanced food quality by adhering to proper preparation techniques and maintaining a clean work area
Delivery Driver at Wall Street Pizza (2017-01 – 2017-12)
Food delivery and customer service
- Contributed to positive online reviews by delivering exemplary service, leading to increased customer loyalty and repeat business
- Showcased adaptability by adjusting delivery routes based on traffic conditions or customer preferences, optimizing order fulfillment times
- Improved customer satisfaction by consistently delivering orders on time and with accuracy
- Adhered to strict safety standards while transporting perishable food items, ensuring that all products arrived at their destination in optimal condition
Barista at Coffee People (2015-01 – 2017-12)
Beverage preparation and customer service
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
- Maintained a clean and organized workspace for optimal productivity and safety
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
Sandwich Artist at Big Town Hero (2014-01 – 2015-12)
Food preparation, customer service, and sales
- Consistently met daily sales targets through upselling techniques such as suggesting add-ons or meal deals to customers
- Implemented creative sandwich designs for promotional events, boosting sales and attracting new customers
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches
- Assisted in maintaining up-to-date product knowledge by staying current with recipe changes, ingredient sourcing updates, and nutritional information updates
