Avanish Yadav

Aspiring Software Developer with strong knowledge of HTML, CSS, JavaScript, React.js, Python, Mongo DB, Git, and GitHub. Experienced in developing responsive web applications and software solutions. Passionate about problem-solving, learning new technologies, and building scalable applications.

Customer Support Executive (Voice Process) - Cogent E-Services Limited - Noida

(2026-06 - 2026-07)

• Handled inbound and outbound customer calls professionally.
• Resolved customer queries while maintaining high customer satisfaction.
• Updated CRM records accurately.
• Worked with team members to achieve quality and productivity targets.
• Demonstrated strong communication, active listening, and problem-solving skills.

Master of Computer Applications - Computer Applications - Kashi Institute of Technology, Varanasi (2024 - 2026)

Bachelor of Computer Applications - Computer Applications - Microdek College of Management and Technology (VBSPU) (2024)

Intermediate - UP Board (2021)

High School - UP Board (2019)