Avantika Shukla

Junior Service Support Engineer with experience in SQL, Linux, and enterprise application support, transitioning into Data Engineering. Strong foundation in Python, databases, ETL concepts, and data analysis with a passion for building scalable data solutions and ensuring data quality.

Graduate Engineer Trainee - Sopra Steria India

(2025-11 - 2026-07)

• Configured and maintained enterprise application environments supporting secure file transmission.
• Assisted in software configuration and implementation activities based on business requirements.
• Performed log analysis, troubleshooting, and root cause analysis to resolve application issues.
• Supported system upgrades, release validation, and backend support activities.
• Maintained configuration documents, operational procedures, and technical knowledge base.
• Collaborated with cross-functional teams to deliver configuration changes within SLA timelines.
• Monitored Linux-based applications ensuring operational stability and service availability.
• Supported backend database management and maintenance using MS SQL Server.
• Developed SQL queries, stored procedures, and database views for operational reporting.
• Assisted in software testing, user acceptance testing (UAT), and defect validation.
• Participated in Agile sprint planning, implementation, and release activities.
• Generated reports and supported backend data validation.

Bachelor of Technology - Computer Science & Engineering - Axis Institute of Technology & Management (2021-09 - 2025-05)

Senior Secondary - Mercy Memorial School (2021)

Secondary - Mercy Memorial School (2019)