Avijeet Ghar

Retail operations professional with 5+ years of experience at Reliance Retail / SMART Bazaar, progressing from Senior Associate to Department Manager. Experienced in store operations, team scheduling and training, sales target tracking, inventory accuracy, stock replenishment, inward/outward control, shrinkage control, customer issue resolution and operational reporting.

Skills are relevant to quick-commerce and JioMart operations, including order fulfilment coordination, product availability, picking/packing workflow support and timely customer service. Seeking opportunities in JioMart, quick commerce, dark-store, warehouse and retail operations.

Department Manager - Reliance Retail Limited – SMART Bazaar - Bokaro / Gomia

(2025-05 - 2026-09)

• Managed daily store and department operations, ensuring execution of operational plans and service standards.
• Planned staff rosters, attendance, leave coverage and daily manpower deployment.
• Trained and coordinated cashiers, back-of-house (BOH) and floor teams to support productivity and sales initiatives.
• Tracked daily sales targets and achievements; coordinated stock replenishment and product availability.
• Oversaw inward/outward activities, stock movement, inventory accuracy and warehouse/floor coordination.
• Supported shrinkage control, audit readiness, SOP compliance and safe store practices.
• Prepared weekly operational updates and coordinated with category, facilities, DC and support teams to resolve store issues.

Senior Associate - Reliance Retail Limited – SMART Bazaar - Bokaro

(2020-11 - 2025-04)

• Supported daily retail, floor and warehouse operations, stock handling and replenishment.
• Assisted with sales execution, customer service, stock movement and coordination across store teams.
• Maintained operational discipline and supported inward/outward processes and department requirements.

Senior Security Supervisor - PVR Limited - Bokaro

(2017-03 - 2020-02)

• Supported security operations, team coordination, visitor management and workplace safety.
• Helped maintain discipline, follow procedures and respond to operational incidents.

B.A. / Graduation - BBMKU, Dhanbad (2023)

Diploma - Fire & Safety - Bharat Sevak Samaj (2019)

Intermediate (I.Sc.) - JAC, Ranchi (2014)

Matriculation - JAC, Ranchi (2012)