About
I have 12 year experience in ISP, Telecom and Enterprise Network.
Experience
I have 12 year experience in ISP, Telecom, Enterprise Network. I have worked mostly in Network Operation Control. I have earlier experience in field operation as well. Ticket handling, Mission Critical jobs, online troubleshooting network faults, interacting with local customer to localize faults, Ensuring timely escalation to proper teams, Monitoring etc were part of day to day work. I worked as team lead and it involved recruiting, managing shift roasters, preparing report for management etc.
Education
I have 3 yr diploma in Computer Sc. and Engineering
