Chief of Staff — Director's Office at Donear Group of Industries (2021-12 – Present)
Multi-vertical conglomerate spanning Manufacturing, Retail, and Real Estate. Reporting directly to the Director, serving as the primary strategic partner translating vision into enterprise-wide execution plans with structured accountability across 3 major business verticals.
- Serve as the primary strategic partner to the Director — translating vision into enterprise-wide execution plans with structured accountability across 3 major business verticals
- Designed and deployed Director-level KPI dashboards enabling real-time performance visibility across 8+ departments, eliminating manual reporting lag and accelerating decision cycles
- Architected a Business Excellence framework across all HODs — integrating KRA-KPI-Delivery-Review cadence to institutionalize performance accountability at the leadership level
- Led end-to-end Microsoft 365 enterprise rollout across 300+ users — owning vendor selection, license planning, user adoption strategy, training governance, and change management
- Driving ERP implementation governance — aligning cross-functional teams, defining execution structures, managing milestone accountability, and resolving cross-departmental dependencies
- Established structured Weekly Governance, MIS, and Minutes of Meeting frameworks that reduced executive review preparation time and enabled data-driven decisions with fewer escalations
- Built and institutionalized SOP libraries, process documentation standards, and decision frameworks reducing dependency on ad-hoc leadership interventions
- Designed the organization's first Business Performance Management system — enabling the Director to monitor KPIs, execution health, and team performance on a unified dashboard
- Coordinated simultaneous high-impact transformation initiatives across manufacturing, retail, and real estate verticals — maintaining execution rhythm across divergent business contexts
Head – Operations (Pan-India) & Executive Assistant to CEO at Raudra Technocrats Pvt. Ltd. (2017-11 – 2021-11)
Infrastructure & Industrial Project Execution across pan-India portfolio including highways, energy, and civil construction projects.
- Led pan-India project execution across infrastructure and industrial portfolios including BPCL Pipeline (Mumbai–Nagpur Expressway) and National Highway safety systems across multiple states
- Built cross-functional coordination mechanisms bridging HQ and distributed field teams — designed escalation systems that significantly accelerated project delivery timelines
- Established project tracking, execution monitoring, and governance frameworks adopted across multiple simultaneous multi-state projects
- Managed vendor ecosystem and procurement processes for large-scale civil and infrastructure projects, maintaining quality compliance and budget adherence
- Served as strategic operational advisor to the CEO — preparing executive briefings, board-level summaries, and decision support documents
Head – Projects & Executive Assistant to CEO at PECON Software Pvt. Ltd. (2011-09 – 2017-11)
Technology & Consulting Services in a growth-stage organization focusing on research, branding, and software development.
- Led end-to-end project lifecycle management for technology and consulting engagements spanning research, branding, and software development
- Built internal process frameworks, delivery models, and client governance structures enabling consistent quality outcomes during rapid organizational scaling
- Managed cross-functional teams and maintained executive-level client relationships — acted as strategic bridge between CEO and operational teams
- Designed resource planning and capacity management frameworks that improved project on-time delivery rates across concurrent engagements
Assistant Manager – Operations & Executive Associate at Aditya Birla Minacs Worldwide Ltd. (2006-08 – 2011-08)
Fortune 500 Global Operations role focused on building operational systems and process improvements.
- Built and implemented WFM, MIS, and performance tracking systems adopted as best-practice templates across multiple business units
- Led process transitions and operational standardization across multiple migrations — recognized with multiple Leadership Excellence Awards
- Developed foundational expertise in structured performance governance, KPI frameworks, and executive-level reporting
