Avikant Kaushik

Detail-oriented professional with 1+ year of experience in data management and 6 months of experience in non-voice BPO operations. Skilled in data entry, record management, customer support processes, database handling and maintaining accuracy in day-to-day operations.

Data Management - Angel Logistics

• Managed and maintained operational data, records and documentation.
• Performed data entry, verification and updating with strong attention to accuracy.
• Supported daily data management and administrative processes.
• Maintained organized records to support smooth operational workflow.

Non-Voice BPO – Convergence - Swiggy

• Handled customer and order-related queries through non-voice support channels.
• Resolved issues by following defined process guidelines and maintaining service quality.
• Updated records accurately and ensured timely handling of assigned cases.
• Worked toward productivity, quality and process compliance targets.

B.Tech - Modinagar Institute of Engineering and Technology

Diploma (Polytechnic) - Delhi Institute of Engineering and Technology (2022)

12th - Modern Public School (2020)

10th - Tej Public School (2018)